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- Tasks: Manage lettings and provide housing advice while ensuring smooth operations.
- Company: Local authority focused on community support and housing solutions.
- Benefits: Stable hours, competitive pay, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives by helping them find homes.
- Qualifications: Experience in housing or local authority settings is essential.
- Other info: Join a supportive team dedicated to improving community living.
The predicted salary is between 36000 - 60000 £ per year.
Purpose of Job: Responsible to the Senior Lettings Officer for the day to day operations in respect of the Choice Based Lettings System, nominations to Housing Associations, Mutual Exchanges and Special Schemes as required.
Responsibilities:
- To be responsible for the efficient and sensitive letting and pre-letting of both Council and Housing Association properties.
- To undertake nominations to Special Schemes and Housing Associations, ensuring all nominations procedures are followed.
- To deputise for the Senior Lettings Officer in their absence and supervise Lettings Assistants as appropriate.
- To prepare reports and undertake special projects and investigations as required.
- To respond to correspondence, including Members’ casework and enquiries from other services, agencies and Senior Managers.
- To prepare reports for consideration at the Case Review Panel and administer and monitor the appeals system.
- To provide detailed housing advice to the public on the various means that are available to resolve their housing problems.
- To deal with and take action on telephone enquiries and liaise with other departments, authorities and external agencies as required.
- To supply information and statistics including details of the rehousing activity in the post holder’s area of work.
- To attend meetings relevant to the post holder’s area of work as required.
- To ensure that the administrative procedures relating to the offer process are efficiently completed.
- To make good and proper use of the Council’s IT systems, entering and retrieving information accurately and appropriately, ensuring that databases and other casework records are correct and up to date.
- To assess housing applications and verify applicants’ circumstances, with regards to Housing Legislation, Council Policy and Procedures.
- To use various IT systems to verify applicant details prior to any offer of accommodation.
- To identify cases that fall outside Council policy that may warrant priority consideration and draw such cases to the attention of the appropriate Team Leader. This will involve participation in the case review process.
- To assist in the production of information to staff and to the public.
- To undertake other tasks in any section of the Allocations and Temporary Accommodation Service, which are relevant to the postholder’s area of work and commensurate with their level of responsibility.
- To carry out all duties with due regard to the provision of Health and Safety legislation and the Council’s Equal Opportunities.
Must have experience responding to Members' enquiries, preferably within a local authority setting.
Additional Information:
- Hours Per Week: 35.00
- Start Date: 16/02/2026
- End Date: 05/04/2026
- Start Time: 09:00
- End Time: 17:00
Letting Officer in Greenwich employer: SOHL ASSOCIATES LIMITED
Contact Detail:
SOHL ASSOCIATES LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Letting Officer in Greenwich
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work in local authorities. Attend events or join online forums where you can connect with professionals and learn about potential job openings.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and council policies. We recommend practising common interview questions related to lettings and being ready to discuss your experience with member enquiries.
✨Tip Number 3
Showcase your skills! Create a portfolio that highlights your achievements in previous roles, especially any relevant projects or reports you've worked on. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive listings that you won’t find anywhere else, so keep an eye out for new opportunities!
We think you need these skills to ace Letting Officer in Greenwich
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with the Choice Based Lettings System and any relevant local authority work. We want to see how your skills match up with what we're looking for!
Showcase Your Communication Skills: Since you'll be dealing with enquiries from members and other agencies, it's crucial to demonstrate your strong communication abilities. Use clear and concise language in your application to show us you can handle correspondence effectively.
Highlight Your IT Proficiency: We need someone who can navigate various IT systems with ease. Mention any experience you have with databases or casework records, as this will be key in ensuring accurate information management.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at SOHL ASSOCIATES LIMITED
✨Know Your Lettings Inside Out
Make sure you understand the Choice Based Lettings System and how it operates. Familiarise yourself with the procedures for nominations to Housing Associations and Special Schemes, as well as the relevant housing legislation. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
As a Letting Officer, you'll be dealing with various stakeholders, including the public and other agencies. Prepare examples of how you've effectively communicated in previous roles, especially when responding to enquiries or handling sensitive situations. This will show that you're capable of managing the diverse interactions required in this role.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations related to lettings and housing advice. Think about potential challenges you might face, such as prioritising cases outside Council policy, and prepare your responses. This will demonstrate your problem-solving skills and ability to think on your feet.
✨Highlight Your IT Proficiency
Since the role involves using various IT systems for data entry and retrieval, be prepared to discuss your experience with similar systems. Mention any specific software you've used and how you've ensured accuracy in your work. This will reassure the interviewers that you can handle the administrative aspects of the job efficiently.
