Job Overview To undertake reactive roofing repairs, maintenance, and emergency works on residential, stock. The role involves diagnosing roofing defects, carrying out high-quality repairs, and ensuring customer satisfaction while working safely and efficiently. Key Responsibilities Attend reactive repair and emergency roofing call-outs within agreed service levels. Inspect roofs and accurately diagnose defects, leaks, and damage. Carry out repairs to a variety of roofing systems, including: Pitched roofs Flat roofs Slate and tile roofs Leadwork Guttering, fascias, and soffits Perform temporary emergency repairs to make roofs watertight and safe. Replace damaged tiles, slates, ridge tiles, and roofing components. Repair or renew gutters, downpipes, flashings, and associated roof elements. Complete work to industry standards and company quality requirements. Record findings, materials used and completed works using company systems or mobile devices. Ensure all work complies with health and safety legislation and company procedures. Maintain company vehicles, tools, and equipment in good condition. Liaise professionally with customers, tenants, and site representatives. Identify and report any additional repairs or health and safety concerns. Skills and Experience Proven experience as a roofer carrying out reactive maintenance and repairs. Knowledge of a wide range of roofing materials and systems. Ability to diagnose roofing defects and identify suitable repair solutions. Full UK driving licence. Understanding of health and safety requirements within the housing industry. Ability to work independently and manage workloads effectively. Strong customer service and communication skills. Desirable PASMA certification. IPAF certification. Working at Height training. Asbestos Awareness training. First Aid qualification. Experience working within social housing, facilities management, or responsive maintenance environments. Personal Attributes Reliable and punctual. Problem-solving mindset. Flexible approach to working hours and emergency call-outs. Professional and customer-focused. Attention to detail and commitment to quality workmanship. Working Conditions Working outdoors in all weather conditions. Regular work at height. Participation in an emergency call-out rota may be required. Travel between multiple sites throughout the working day. Pay: £36,900.00 per year Benefits: Bereavement leave Company events Company pension Cycle to work scheme Employee mentoring programme Enhanced maternity leave Enhanced paternity leave Free flu jabs Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time Private medical insurance Sabbatical Sick pay Work Location: In person
Reactive Repairs Roofer
