Strategic Change Manager

Strategic Change Manager

City of London Full-Time 28800 - 48000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive change management initiatives and enhance company culture across the organisation.
  • Company: Join a global leader in software and cloud solutions with a collaborative culture.
  • Benefits: Competitive salary, inclusive environment, and opportunities for professional growth.
  • Why this job: Make a real impact by shaping organisational change and empowering teams.
  • Qualifications: Degree in HR or related field; experience in change management preferred.
  • Other info: Dynamic role with excellent career advancement opportunities.

The predicted salary is between 28800 - 48000 ÂŁ per year.

Why SoftwareOne?

SoftwareOne and Crayon have joined forces to become a global software and cloud solutions provider. With a presence in over 70 countries and a team of around 13,000 professionals, the combined organization brings together global scale and local expertise to help clients reduce costs, accelerate growth, and navigate complex IT environments with confidence. Leveraging deep capabilities in cloud, software, data, and AI, the company empowers organizations to modernize, innovate, and unlock the full value of their technology investments. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange and Euronext Oslo Børs under the ticker symbol SWON.

Strategic Change Manager

As a Strategic Change Manager within the People & Culture team, you will play a pivotal role in driving the successful enhancement of the company’s change management approach to deliver people‑related change initiatives across the entire organization. You will partner with senior leaders, HR business partners, M&A and PMI teams, as well as cross‑functional teams to embed cultural, structural, and behavioral change that supports our strategic goals. This role provides the opportunity to work both strategically and hands‑on, requiring a deep understanding of change management principles, stakeholder engagement, and organizational dynamics.

Change Strategy & Planning

  • Lead the development of comprehensive change management strategies including organizational design, culture transformation, leadership development, and HR technology implementations.
  • Partner with project teams to integrate change management into overall project plans, aligning with business objectives and timelines.
  • Conduct detailed change impact assessments across people processes and systems, defining mitigation strategies.
  • Establish roadmaps and transition plans that guide stakeholders through each phase of the change journey, including design feedback and KPIs to ensure change effectiveness.

Stakeholder Engagement & Influence

  • Identify and map key stakeholders across the organization, assessing influence, interests, and potential resistance while building trusted relationships with leaders and HR business partners to ensure engagement in change efforts.
  • Facilitate workshops and forums to co‑create solutions and foster ownership. Act as a trusted advisor, coaching leaders on change management and effective communication.
  • Create employee involvement opportunities to strengthen buy‑in and acceptance.

Communication & Engagement

  • Design and deliver multi‑channel communication plans with tailored messaging on the case for change, outcomes, and employee roles, in partnership with Communications teams.
  • Develop tailored messaging for different audiences, ensuring clarity, relevance, and emotional resonance.
  • Partner with communications teams to design and implement feedback mechanisms, KPIs and targeted campaigns that build awareness, reduce uncertainty, and reinforce desired behaviors.
  • Monitor communication effectiveness through feedback and engagement data, refining strategies as needed.

Learning, Enablement & Capability Building

  • Partner with LL&D to identify capability gaps and design targeted learning interventions.
  • Develop practical toolkits, guides, and resources to empower managers and employees to navigate change.
  • Facilitate training sessions, webinars, and coaching programs to build change resilience and leadership capability. Promote continuous learning and adaptability through storytelling, recognition, and peer‑led initiatives.

Change Adoption, Measurement & Continuous Improvement

  • Define and track KPIs and success metrics to measure change effectiveness.
  • Conduct pulse surveys, focus groups, and feedback loops to assess employee sentiment and readiness.
  • Analyze data to identify trends, risks, improvement areas, and present insights to senior stakeholders.
  • Capture lessons learned and embed them into future change programs.

What we need to see from you

Competency requirements

  • Degree in Human Resources, Organizational Psychology, Business, or related field.
  • Strong understanding of change management methodologies, e.g., Prosci, ADKAR, Kotter, and change management certification, e.g., Prosci, APMG is desirable.
  • Proven experience in a change management role, ideally within HR, People & Culture, or organizational development.
  • Experience in designing and delivering change in areas such as culture transformation, organizational design, or digital HR systems is a plus.

Behavioral skills

  • Excellent interpersonal and communication skills, with the ability to influence at all levels.
  • Comfortable working in a fast‑paced, ambiguous environment with multiple priorities, maintaining a strong mindset of driving impact.
  • Pragmatic with a strong mindset of driving impact and adding value to the business.

Job Function

People & Culture

Accommodations

SoftwareOne & Crayon welcome applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.

Please include the role for which you are applying and your country location. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne & Crayon, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.

EEO Statement

SoftwareOne & Crayon welcome applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com.

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Strategic Change Manager employer: SoftwareONE

At SoftwareOne, we pride ourselves on being an exceptional employer that fosters a culture of collaboration and innovation. Our commitment to employee growth is evident through tailored learning opportunities and a supportive environment that encourages change resilience. With a global presence and local expertise, we empower our team members to make a meaningful impact while enjoying the benefits of a diverse and inclusive workplace.
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Contact Detail:

SoftwareONE Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Strategic Change Manager

✨Tip Number 1

Network like a pro! Reach out to current or former employees at SoftwareOne through LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

✨Tip Number 2

Prepare for the interview by understanding their change management approach. Brush up on methodologies like Prosci or Kotter, and think of examples from your experience that align with their needs. Show them you’re the perfect fit!

✨Tip Number 3

Don’t just talk about your skills; demonstrate them! If you get the chance, share a mini case study or a success story during your interview that showcases your change management expertise. It’ll make you memorable!

✨Tip Number 4

Follow up after your interview with a thank-you note. Mention something specific from your conversation to remind them of your chat. It shows your enthusiasm and keeps you on their radar!

We think you need these skills to ace Strategic Change Manager

Change Management Principles
Stakeholder Engagement
Organisational Dynamics
Change Management Methodologies (e.g., Prosci, ADKAR, Kotter)
Communication Skills
Interpersonal Skills
Cultural Transformation
Organisational Design
HR Technology Implementations
Training and Development
Data Analysis
KPI Development
Feedback Mechanisms
Adaptability
Coaching Skills

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in change management. Use keywords from the job description to show that you understand what we're looking for.

Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills align with our needs. Share specific examples of how you've successfully managed change in previous roles, especially in HR or organisational development.

Be Authentic: Let your personality shine through! We want to see who you are beyond your professional achievements. Share your passion for change management and how it drives you to make an impact.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!

How to prepare for a job interview at SoftwareONE

✨Know Your Change Management Frameworks

Familiarise yourself with key change management methodologies like Prosci, ADKAR, and Kotter. Be ready to discuss how you've applied these frameworks in past roles, as this will show your depth of understanding and practical experience.

✨Engage with Stakeholders

Prepare to talk about your approach to stakeholder engagement. Think of examples where you’ve successfully built relationships and influenced leaders. Highlight any workshops or forums you've facilitated to co-create solutions, as this aligns with the role's focus on collaboration.

✨Tailor Your Communication Strategy

Since communication is key in change management, come equipped with examples of how you've designed multi-channel communication plans. Discuss how you tailored messages for different audiences to ensure clarity and emotional resonance, which is crucial for driving change.

✨Showcase Your Analytical Skills

Be prepared to discuss how you've defined and tracked KPIs to measure change effectiveness. Share insights from pulse surveys or feedback loops you've conducted, and how you used that data to refine strategies. This demonstrates your ability to continuously improve change initiatives.

Strategic Change Manager
SoftwareONE
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  • Strategic Change Manager

    City of London
    Full-Time
    28800 - 48000 ÂŁ / year (est.)

    Application deadline: 2027-10-24

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    SoftwareONE

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