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- Tasks: Lead ITOM/ITAM projects and design powerful cloud integrations.
- Company: Join a global AI-powered software and cloud solutions provider.
- Benefits: Opportunities for growth, impactful work, and a supportive culture.
- Other info: Dynamic team with a focus on innovation and continuous learning.
- Why this job: Shape enterprise IT operations and make a real difference.
- Qualifications: Experience in ServiceNow, cloud platforms, and strong communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Are you a ServiceNow ITOM expert who thrives on connecting complex data landscapes and turning them into powerful, business-driving solutions? Do you enjoy working at the intersection of CMDB, Discovery, Cloud, and IT Asset data — while influencing customers with thought leadership and technical excellence? If so, this is your opportunity to join a high-impact consulting team delivering transformative ServiceNow ITOM and ITAM solutions across EMEA.
You will work as a Subject Matter Expert in ServiceNow, leading technical delivery of ITOM/ITAM implementation projects, designing and configuring CMDB, Discovery, Operational Intelligence, and Cloud integrations, and advising customers on best practices and long-term platform strategy. You will run technical workshops and guide future-state solution design, ensuring solutions align with ServiceNow standards and deliver measurable outcomes. You’ll work across public/private cloud, enterprise infrastructure, and modern environments — turning complex IT landscapes into trusted, governed CMDB ecosystems.
Responsibilities- Lead technical delivery of ITOM/ITAM implementation projects
- Design and configure CMDB, Discovery, Operational Intelligence, and Cloud integrations
- Connect enterprise data sources (Intune, SCCM, JAMF, cloud APIs, security tools, etc.)
- Advise customers on best practices and long-term platform strategy
- Run technical workshops and guide future-state solution design
- Ensure solutions align with ServiceNow standards and deliver measurable outcomes
- Multiple years of ServiceNow experience with strong ITOM focus
- Deep knowledge of CMDB, Discovery, and ITIL models
- Experience with cloud platforms (AWS, Azure, GCP)
- Strong infrastructure background (Windows/UNIX, network, compute, storage)
- Scripting skills (PowerShell, Python, JavaScript, etc.)
- Experience with integrations (REST, SOAP, APIs)
- ServiceNow CSA and CIS-ITOM required (CIS-SAM/Discovery a plus)
- Strong consulting mindset, communication skills, and customer focus
- Fluent English
Join us to shape enterprise IT operations across EMEA — combining deep technical expertise with real customer impact.
ServiceNow Technical Consultant employer: SoftwareONE
Contact Detail:
SoftwareONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the ServiceNow community or related fields. Attend meetups, webinars, or online forums to get your name out there and learn about potential job openings.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a personal website where you can display your projects, certifications, and any relevant work you've done in ServiceNow. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to ITOM and ITAM. Practice explaining complex concepts in simple terms, as you'll need to demonstrate your ability to communicate effectively with clients.
✨Tip Number 4
Don't forget to apply through our website! We have loads of exciting opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you're genuinely interested in joining our team!
We think you need these skills to ace ServiceNow Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the ServiceNow Technical Consultant role. Highlight your experience with ITOM, CMDB, and cloud platforms like AWS or Azure. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about ServiceNow and how your background makes you the perfect fit for our team. Don’t forget to mention any relevant projects or achievements!
Show Off Your Technical Skills: Since this role requires strong technical expertise, make sure to include specific examples of your scripting skills and integrations you've worked on. We love seeing how you’ve tackled complex challenges in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at SoftwareONE
✨Know Your ServiceNow Inside Out
Make sure you brush up on your ServiceNow knowledge, especially around ITOM and ITAM. Be ready to discuss your experience with CMDB, Discovery, and cloud integrations. The more you can demonstrate your expertise, the better you'll connect with the interviewers.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex data challenges in previous roles. Think about times when you influenced customers with your technical solutions or led successful workshops. This will highlight your consulting mindset and ability to deliver measurable outcomes.
✨Familiarise Yourself with Cloud Platforms
Since the role involves working with AWS, Azure, and GCP, make sure you understand the basics of these platforms. Be ready to discuss how you've integrated various enterprise data sources and how that experience can benefit the company.
✨Practice Your Communication Skills
As a consultant, clear communication is key. Practice explaining complex technical concepts in simple terms. You might be asked to run through a technical workshop scenario, so being articulate and engaging will set you apart from other candidates.