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SoftwareONE

SDR Manager

London +1 Full-Time No home office possible

The Sales Development Representative (

SDR

)

Manager

Lead is a critical role responsible for leading and managing the

SDR

team to drive pipeline growth and support the overall sales efforts of the company. This role requires a strategic and hands-on approach to managing a team of Sales Development Representatives (

SDRs

), setting clear goals, and ensuring the team\’s success in

identifying

and qualifying potential leads.
– Key duties include crafting both outbound and inbound strategies, harnessing the capabilities of Outreach for prospecting, Sales Navigator,

Cognism

ZoomInfo,

Lusha. Orum Dialler

and other sales tools. The role also requires providing strong, data-driven coaching to the

SDR

team to drive pipeline growth through outbound prospecting and nurturing leads.

Role & Responsibilities

Coach and mentor our

SDRs

to master the art of cold calling, prospecting, and effective follow-up.

Guide the

SDRs

through refining a SoftwareO

elevator pitch, making phone calls to potential clients, and scheduling meetings for the field sales teams with customers.

Routinely

monitor

outbound prospecting calls, create formali

ed feedback, and provide continuous, real-time advice to improve performance.

Lead, coach, and mentor the

team

to achieve and exceed sales targets.

Provide guidance, support, and feedback to team members to optimi

e their performance and professional development.

Develop and implement strategic outreach plans, including inbound and outbound strategies.
Conduct strategic research and prospect into organi

ations using various tools and techniques.

Work closely with sales and enablement in the refinement of strategic sales approaches.
U

SalesCRM

maintain

accurate

activity, contact, and account information.

Conduct training sessions to onboard new

SDRs

and provide ongoing coaching to enhance their prospecting and communication skills.

Track team and individual performance metrics, including

session time,

call volume, email engagement, conversion rates,

pipeline generated

and other relevant

KPIs

Provide regular reports to management, highlighting progress, challenges, and opportunities for improvement.
Work closely with

Marketing,

Sales Operations, Demand Generation, and other relevant teams to optimi

e lead handoff processes and improve overall lead quality.

What Success in the position looks like?

Consistently generate and ensure your team produces quality opportunities to feed the sales funnel.
Drive net new prospects that have a direct impact on the revenue

for

UK&I

Collaborate with

Marketing, sales

leadership

and the sales enablement team to enhance the

SDR

onboarding program.

Conduct a needs assessment and gap analysis for the current

SDR

team and, working with Sales Enablement, create a plan to deliver trainings to the

SDR

org.

Become an expert in our

SDR

tool stack, including but not limited to: Outreach, LinkedIn Sales Navigator, ZoomInfo,

6Sense

, Drift,

, Salesforce, Looker.

Ensure you are a trusted advisor and leader of the team.
Successfully

manage and coach to a defined development path from

SDR

to Junior Account Manager to Account Manager over a defined period.

Job Requirements

Proven skills in account development, opportunity qualification, pre-call planning, call structure/control, and time and territory management.
Experience in technical sales

required

with a proven

track record

of quota attainment.

xperience in

building,

growing

and managing a high performing

SDR

team

Strong understanding of sales processes and lead generation strategies

, with evidence of coaching to a specific

methodology

Data-driven mindset with the ability to analy

e metrics and develop insights

High

proficiency

in using sales supporting tools such as

Outreach,LinkedIn

Sales, Sales Navigator,

Cognism

, ZoomInfo, Lusha. Orum

Dialler

etc.

Knowledge of using Outreach connected to Dynamics is an advantage.
Ability to adapt to changing priorities in a fast-paced environment.

Company description

SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and

optimize

the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company\’s 9,200 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in ninety countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX