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- Tasks: Lead ITOM/ITAM projects and design innovative solutions for complex data landscapes.
- Company: Join a global AI-powered software and cloud solutions provider with a bold vision.
- Benefits: Opportunities for growth, impactful work, and a supportive learning environment.
- Other info: Dynamic team culture that empowers innovation and career development.
- Why this job: Shape enterprise IT operations and make a real difference across EMEA.
- Qualifications: Experience in ServiceNow, strong ITOM focus, and excellent communication skills.
The predicted salary is between 60000 - 80000 £ per year.
Are you a ServiceNow ITOM expert who thrives on connecting complex data landscapes and turning them into powerful, business-driving solutions? Do you enjoy working at the intersection of CMDB, Discovery, Cloud, and IT Asset data — while influencing customers with thought leadership and technical excellence? If so, this is your opportunity to join a high-impact consulting team delivering transformative ServiceNow ITOM and ITAM solutions across EMEA.
You will work as a Subject Matter Expert in ServiceNow, leading technical delivery of ITOM/ITAM implementation projects, designing and configuring CMDB, Discovery, Operational Intelligence, and Cloud integrations, and advising customers on best practices and long-term platform strategy. You will run technical workshops and guide future-state solution design, ensuring solutions align with ServiceNow standards and deliver measurable outcomes. You’ll work across public/private cloud, enterprise infrastructure, and modern environments — turning complex IT landscapes into trusted, governed CMDB ecosystems.
Responsibilities- Lead technical delivery of ITOM/ITAM implementation projects
- Design and configure CMDB, Discovery, Operational Intelligence, and Cloud integrations
- Connect enterprise data sources (Intune, SCCM, JAMF, cloud APIs, security tools, etc.)
- Advise customers on best practices and long-term platform strategy
- Run technical workshops and guide future-state solution design
- Ensure solutions align with ServiceNow standards and deliver measurable outcomes
- Multiple years of ServiceNow experience with strong ITOM focus
- Deep knowledge of CMDB, Discovery, and ITIL models
- Experience with cloud platforms (AWS, Azure, GCP)
- Strong infrastructure background (Windows/UNIX, network, compute, storage)
- Scripting skills (PowerShell, Python, JavaScript, etc.)
- Experience with integrations (REST, SOAP, APIs)
- ServiceNow CSA and CIS-ITOM required (CIS-SAM/Discovery a plus)
- Strong consulting mindset, communication skills, and customer focus
- Fluent English
Join us to shape enterprise IT operations across EMEA — combining deep technical expertise with real customer impact.
ServiceNow Technical Consultant in London employer: SoftwareONE
Contact Detail:
SoftwareONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Technical Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage in online forums. The more people you know, the better your chances of landing that ServiceNow Technical Consultant role.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your ServiceNow projects and achievements. This gives potential employers a tangible look at what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to ITOM and CMDB. Practice explaining complex concepts in simple terms, as communication is key in consulting roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace ServiceNow Technical Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the ServiceNow Technical Consultant role. Highlight your experience with ITOM, CMDB, and cloud platforms like AWS or Azure. We want to see how your skills align with what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for transforming complex data landscapes and how you’ve influenced customers in the past. Let us know why you’re excited about joining our team at StudySmarter.
Showcase Your Technical Skills: Don’t hold back on your technical expertise! Mention your scripting skills and experience with integrations. We love seeing candidates who can connect enterprise data sources and deliver measurable outcomes.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at SoftwareONE
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow ITOM and ITAM knowledge. Be ready to discuss your experience with CMDB, Discovery, and cloud integrations. They’ll want to see that you can not only talk the talk but also walk the walk when it comes to technical delivery.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex data landscapes in previous roles. Think about challenges you've faced and how you turned them into successful outcomes. This will demonstrate your consulting mindset and ability to influence customers.
✨Get Familiar with Their Tech Stack
Research the tools and technologies mentioned in the job description, like Intune, SCCM, and various cloud platforms. Being able to discuss these in detail will show that you're not just a generalist but someone who understands the specifics of their environment.
✨Practice Your Communication Skills
Since this role involves running technical workshops and advising customers, practice explaining complex concepts in simple terms. You want to come across as approachable and knowledgeable, so consider doing mock interviews with a friend to refine your delivery.