SoftwareOne in London is seeking a Senior ServiceNow ITSM Business Process Consultant to design and deploy best-practice ITSM solutions that align with client strategy. You will lead current-state discovery, workshops, and analyses to redefine processes for greater efficiency.
You’ll act as SME for Incident, Problem, and Change, gather requirements, mentor a team of analysts, and collaborate with project managers on scope and estimates.
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Senior ServiceNow ITSM Process Consultant in London employer: SoftwareONE
At SoftwareOne, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and continuous learning. Our commitment to employee growth is evident through our diverse training opportunities and the supportive mentorship provided to help you thrive in your role as a Senior Service Delivery Manager. With a flexible work environment and a focus on recognising achievements, we empower our team members to make meaningful contributions while enjoying a fulfilling career in the heart of the UK's technology landscape.
