At a Glance
- Tasks: Lead workshops to improve ITSM processes and mentor a team of analysts.
- Company: Join SoftwareOne, a leader in IT solutions with a focus on innovation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Be part of a dynamic team driving operational excellence.
- Why this job: Make a real impact by transforming IT service management processes.
- Qualifications: Experience in ServiceNow ITSM and strong analytical skills required.
The predicted salary is between 60000 - 80000 £ per year.
Software One is seeking a senior Service Now ITSM Business Process Consultant to lead current-state discovery, re-engineering workshops, and analysis sessions.
You will design solutions that improve efficiency and effectiveness across ITSM processes and liaise with process owners to drive operational excellence.
You will guide requirements workshops, document and verify needs, and translate them to the development team while mentoring a team of analysts.
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Senior ServiceNow ITSM Consultant - Process Transformation in London employer: SoftwareONE
At SoftwareOne, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Security Solution Specialist, you'll have the opportunity to engage with diverse clients, develop your technical expertise, and contribute to impactful security solutions while benefiting from our robust learning and development programs. Join us in a purpose-driven environment where your contributions are valued, and your career can flourish on a global scale.
