Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead ITOM/ITAM projects and design powerful solutions using ServiceNow.
- Company: Join a global, AI-powered software and cloud solutions provider with a diverse team.
- Benefits: Enjoy world-class learning, career growth, and a supportive culture.
- Why this job: Make an impact by transforming complex data into business-driving solutions.
- Qualifications: Experience in ServiceNow ITOM, cloud platforms, and strong communication skills.
- Other info: Inclusive environment welcoming applicants from all backgrounds.
The predicted salary is between 36000 - 60000 ÂŁ per year.
SoftwareOne and Crayon have come together to form a global, AI‑powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world‑class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose‑driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Are you a ServiceNow ITOM expert who thrives on connecting complex data landscapes and turning them into powerful, business‑driving solutions? Do you enjoy working at the intersection of CMDB, Discovery, Cloud, and IT Asset data — while influencing customers with thought leadership and technical excellence? If so, this is your opportunity to join a high‑impact consulting team delivering transformative ServiceNow ITOM and ITAM solutions across EMEA.
Responsibilities
- Lead technical delivery of ITOM/ITAM implementation projects
- Design and configure CMDB, Discovery, Operational Intelligence, and Cloud integrations
- Connect enterprise data sources (Intune, SCCM, JAMF, cloud APIs, security tools, etc.)
- Advise customers on best practices and long‑term platform strategy
- Run technical workshops and guide future‑state solution design
- Ensure solutions align with ServiceNow standards and deliver measurable outcomes
You’ll work across public/private cloud, enterprise infrastructure, and modern environments — turning complex IT landscapes into trusted, governed CMDB ecosystems.
What we need to see from you
- Multiple years of ServiceNow experience with strong ITOM focus
- Deep knowledge of CMDB, Discovery, and ITIL models
- Experience with cloud platforms (AWS, Azure, GCP)
- Strong infrastructure background (Windows/UNIX, network, compute, storage)
- Scripting skills (PowerShell, Python, JavaScript, etc.)
- Experience with integrations (REST, SOAP, APIs)
- ServiceNow CSA and CIS‑ITOM required (CIS‑SAM/Discovery a plus)
- Strong consulting mindset, communication skills, and customer focus
- Fluent English
Job Function Software & Cloud
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email]. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision‑making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
ITOM/ITAM ServiceNow Technical Consultant in London employer: SoftwareONE
Contact Detail:
SoftwareONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITOM/ITAM ServiceNow Technical Consultant in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at SoftwareOne or have experience with ServiceNow. A friendly chat can lead to valuable insights and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past projects related to ITOM/ITAM and ServiceNow. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Get comfortable with common interview questions for ITOM/ITAM roles. Mock interviews with friends or mentors can help you articulate your thoughts clearly and confidently.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and interests right there.
We think you need these skills to ace ITOM/ITAM ServiceNow Technical Consultant in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the ITOM/ITAM role. Highlight your ServiceNow expertise and any relevant projects you've worked on. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you a perfect fit. Be genuine and let your personality come through – we love seeing the real you!
Showcase Your Technical Skills: Since this role requires strong technical knowledge, don’t shy away from detailing your experience with CMDB, Discovery, and cloud platforms. Mention specific tools and technologies you've used, as this will help us understand your capabilities better.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at SoftwareONE
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow ITOM and ITAM knowledge. Be ready to discuss your experience with CMDB, Discovery, and cloud integrations. They’ll want to see that you can connect complex data landscapes and provide real business solutions.
✨Show Off Your Technical Skills
Prepare to demonstrate your scripting skills in PowerShell, Python, or JavaScript. You might be asked to solve a technical problem on the spot, so practice explaining your thought process clearly and confidently.
✨Understand the Company Culture
Familiarise yourself with SoftwareOne's mission and values. They’re all about empowering teams and innovation, so think of examples from your past where you’ve contributed to a positive team environment or driven change.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. This shows your genuine interest and helps you gauge if it’s the right fit for you. Ask about their approach to cloud solutions or how they support continuous learning and development.
