Why SoftwareOne? SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you'll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. The roleAre you excited by the opportunity to shape and launch new Microsoft service offerings on a global scale? Would you like to help drive one of SoftwareOne's most significant growth opportunities within the Microsoft ecosystem? At SoftwareOne, our Microsoft Centre of Excellence is at the heart of helping customers unlock the full value of Microsoft's technologies. As one of Microsoft's largest global partners, we are continuously expanding our portfolio of innovative services and solutions across Azure, Modern Work, Security, Data & AI, Business Applications, Copilot, and Digital Workplace. We are looking for a Service Design Lead to join our global Microsoft service line team. Reporting to the Global Service Line Leader, this role will play a key part in designing, building, and launching new services and solutions that support our strategic growth ambitions. You will work across regions and functions, collaborating with Product Management, Sales, Pre-Sales, Customer Success, and Professional Services teams to transform ideas into scalable, market-ready offerings. Your focus will be on creating predictable, structured, and effective service development processes that ensure consistent, high-quality experiences for customers worldwide. Lead the design, development, and release of new Microsoft-focused services and solutions across the global organization. Establish governance, processes, and operational frameworks that support scalable service innovation. Partner with Product Management to convert strategic priorities into market-ready offerings. Collaborate with Sales, Customer Success, Pre-Sales, and Delivery teams to ensure services meet customer and market needs. Drive consistency, quality, and continuous improvement across the Microsoft Centre of Excellence service portfolio. What we need to see from youExperience designing, launching, and evolving technology services, managed services, or professional services offerings. Strong knowledge of the Microsoft ecosystem, including one or more of the following areas: Azure, Modern Work, Security, Data & AI, Business Applications, Copilot, Infrastructure, or Digital Workplace. Strong stakeholder management and influencing skills with the ability to align diverse teams around shared goals. Understanding of cloud transformation, modernization, AI adoption, governance, and operational excellence. Familiarity with Agile, Scrum, SAFe, or other product and program management methodologies. You will join a highly visible global team responsible for shaping the future of SoftwareOne's Microsoft services portfolio. This is a unique opportunity to influence strategy, build innovative offerings, collaborate with industry experts worldwide, and make a tangible impact on customer transformation journeys. At SoftwareOne, we are committed to creating an inclusive workplace where diverse perspectives, experiences, and ideas help us innovate and grow. accommodations@softwareone.At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Design Management Team Lead in London employer: SoftwareONE
At SoftwareOne, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and continuous learning. Our commitment to employee growth is evident through our diverse training opportunities and the supportive mentorship provided to help you thrive in your role as a Senior Service Delivery Manager. With a flexible work environment and a focus on recognising achievements, we empower our team members to make meaningful contributions while enjoying a fulfilling career in the heart of the UK's technology landscape.
