SoftwareOne is seeking a Senior ServiceNow ITSM Business Process Consultant to lead current-state ITSM process discovery and re-engineering workshops. You will partner with ITSM process owners, provide thought leadership, and guide stakeholders through requirements gathering and solution design to improve operational efficiency.
You will act as a subject matter expert for Incident, Problem, and Change processes, collaborating with cross-functional teams to implement ServiceNow workflows and
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Lead ServiceNow ITSM Process Consultant employer: SoftwareONE
At SoftwareOne, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and continuous learning. Our commitment to employee growth is evident through our diverse training opportunities and the supportive mentorship provided to help you thrive in your role as a Senior Service Delivery Manager. With a flexible work environment and a focus on recognising achievements, we empower our team members to make meaningful contributions while enjoying a fulfilling career in the heart of the UK's technology landscape.
