Global Product Manager, Support Services

A global AI-powered software company in the UK is seeking a Product Manager to own and manage their global Support Services portfolio. In this role, you will build and oversee support tiers, SLAs, and entitlements, working closely with product, engineering, and operations teams. Ideal candidates will have a strong background in Product Management, ideally within IT Services, and familiarity with ITIL fundamentals and Microsoft support models. Join this purpose-driven company where your ideas can thrive and positively impact clients. #J-18808-Ljbffr