Enterprise Account Director

What if your next role wasn’t just about managing accounts, but about truly shaping customer success and delivering measurable business outcomes?

Are you ready to lead strategic conversations, connect complex solutions, and become the trusted advisor enterprise customers rely on for real impact?

• Own a portfolio of enterprise customers as the single point of accountability, building trusted, long-term relationships aligned to their strategy and business drivers
• Lead solution-led sales engagements across multiple service lines, focused on delivering measurable customer outcomes
• Identify and grow opportunities across the full lifecycle, including advisory, solutions, and managed services
• Orchestrate internal specialists and delivery teams to deliver seamless, high-quality end-to-end solutions
• Drive disciplined account planning, pipeline management, forecasting, and executive-level engagement including QBRs

What Success Looks Like at SoftwareOne

• Customers see you as a trusted advisor who brings insight, not just options
• Opportunities are well‑qualified, solution‑led, and outcome‑driven
• You consistently uncover ways to expand value across multiple service lines, not single transactions
• Deals are commercially sound, deliverable, and aligned to long‑term customer strategy
• You operate with accountability, ownership, and integrity in everything you do

Job Requirements

• Proven experience selling solutions in complex, enterprise environments
• A track record of success selling across multiple service lines or portfolios
• A strong customer‑centric mindset — curious, consultative, and focused on outcomes
• High attention to detail and follow‑through; you are thorough, structured, and dependable
• Confidence engaging with senior stakeholders and navigating matrix organisations
• A collaborative approach, working seamlessly across sales, technical, and delivery teams