At a Glance
- Tasks: Lead transformative ITOM/ITAM projects and design innovative solutions.
- Company: Join a global AI-powered software and cloud solutions provider with a bold vision.
- Benefits: Enjoy competitive salary, world-class learning, and opportunities for global career growth.
- Other info: Inclusive environment welcoming applicants from all backgrounds and abilities.
- Why this job: Make a real impact in enterprise IT operations across EMEA with cutting-edge technology.
- Qualifications: Experience in ServiceNow, strong ITOM focus, and scripting skills required.
The predicted salary is between 60000 - 80000 € per year.
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Are you a ServiceNow ITOM expert who thrives on connecting complex data landscapes and turning them into powerful, business-driving solutions? Do you enjoy working at the intersection of CMDB, Discovery, Cloud, and IT Asset data while influencing customers with thought leadership and technical excellence? If so, this is your opportunity to join a high-impact consulting team delivering transformative ServiceNow ITOM and ITAM solutions across EMEA.
Responsibilities
- Lead technical delivery of ITOM/ITAM implementation projects
- Design and configure CMDB, Discovery, Operational Intelligence, and Cloud integrations
- Connect enterprise data sources (Intune, SCCM, JAMF, cloud APIs, security tools, etc.)
- Advise customers on best practices and long-term platform strategy
- Run technical workshops and guide future-state solution design
- Ensure solutions align with ServiceNow standards and deliver measurable outcomes
You’ll work across public/private cloud, enterprise infrastructure, and modern environments — turning complex IT landscapes into trusted, governed CMDB ecosystems.
What we need to see from you
- Multiple years of ServiceNow experience with strong ITOM focus
- Deep knowledge of CMDB, Discovery, and ITIL models
- Experience with cloud platforms (AWS, Azure, GCP)
- Strong infrastructure background (Windows/UNIX, network, compute, storage)
- Scripting skills (PowerShell, Python, JavaScript, etc.)
- Experience with integrations (REST, SOAP, APIs)
- ServiceNow CSA and CIS-ITOM required (CIS-SAM/Discovery a plus)
- Strong consulting mindset, communication skills, and customer focus
- Fluent English
Join us to shape enterprise IT operations across EMEA — combining deep technical expertise with real customer impact.
Job Function: Software & Cloud
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email]. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
ServiceNow Technical Consultant in London employer: SoftwareONE Deutschland GmbH
At SoftwareOne, we pride ourselves on being a forward-thinking employer that champions innovation and personal growth. Our collaborative work culture empowers employees to thrive in a diverse environment while offering extensive learning opportunities and a global career path. Join us in shaping the future of technology, where your contributions are valued and your professional development is a priority.
Contact Detail:
SoftwareONE Deutschland GmbH Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Technical Consultant in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend meetups, webinars, or even just grab a coffee with someone who works at SoftwareOne. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with potential employers, don’t hold back! Share your experiences with ServiceNow, especially your ITOM expertise. Use real examples to demonstrate how you've tackled challenges and delivered results.
✨Prepare for Technical Interviews
Brush up on your technical knowledge, especially around CMDB, Discovery, and cloud platforms. Be ready to discuss your scripting skills and integration experience. Practice common interview questions so you can showcase your expertise confidently.
✨Apply Through Our Website
Don’t forget to apply directly through the SoftwareOne website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace ServiceNow Technical Consultant in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the ServiceNow Technical Consultant role. Highlight your experience with ITOM, CMDB, and cloud platforms like AWS or Azure. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention any relevant projects or achievements that showcase your expertise.
Showcase Your Technical Skills:Since this role requires strong technical knowledge, be sure to list your scripting skills and experience with integrations clearly. We love seeing candidates who can connect complex data landscapes, so don’t hold back on those details!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at SoftwareOne!
How to prepare for a job interview at SoftwareONE Deutschland GmbH
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow ITOM and ITAM knowledge. Be ready to discuss your experience with CMDB, Discovery, and cloud integrations. They’ll want to see that you can connect complex data landscapes and provide real-world examples of how you've done this in the past.
✨Show Off Your Scripting Skills
Since scripting is a big part of the role, be prepared to talk about your experience with PowerShell, Python, or JavaScript. Maybe even bring along a small project or code snippet to demonstrate your skills. This will show them you’re not just talking the talk but can walk the walk too!
✨Understand Their Business
Do some homework on SoftwareOne and Crayon. Understand their vision, values, and the kind of solutions they offer. This will help you tailor your answers to align with their goals and show that you’re genuinely interested in being part of their team.
✨Prepare for Technical Workshops
Since running technical workshops is part of the job, think about how you would approach this. Prepare to discuss how you would guide clients through future-state solution design and what best practices you would recommend. This will highlight your consulting mindset and customer focus.
