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For Companies At a Glance
- Tasks: Lead ITOM/ITAM projects and design powerful solutions using ServiceNow.
- Company: Join a global, AI-powered software and cloud solutions provider with a bold vision.
- Benefits: Enjoy world-class learning, career growth, and a supportive culture.
- Why this job: Make a real impact on enterprise IT operations across EMEA.
- Qualifications: Experience in ServiceNow, strong ITOM focus, and scripting skills required.
- Other info: Diverse team with opportunities for all backgrounds and abilities.
The predicted salary is between 36000 - 60000 £ per year.
SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you’re passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.
The role
Are you a ServiceNow ITOM expert who thrives on connecting complex data landscapes and turning them into powerful, business-driving solutions? Do you enjoy working at the intersection of CMDB, Discovery, Cloud, and IT Asset data — while influencing customers with thought leadership and technical excellence? If so, this is your opportunity to join a high-impact consulting team delivering transformative ServiceNow ITOM and ITAM solutions across EMEA.
As a Subject Matter Expert in ServiceNow, you will:
- Lead technical delivery of ITOM/ITAM implementation projects
- Design and configure CMDB, Discovery, Operational Intelligence, and Cloud integrations
- Connect enterprise data sources (Intune, SCCM, JAMF, cloud APIs, security tools, etc.)
- Advise customers on best practices and long-term platform strategy
- Run technical workshops and guide future-state solution design
- Ensure solutions align with ServiceNow standards and deliver measurable outcomes
You’ll work across public/private cloud, enterprise infrastructure, and modern environments — turning complex IT landscapes into trusted, governed CMDB ecosystems.
What we need to see from you:
- Multiple years of ServiceNow experience with strong ITOM focus
- Deep knowledge of CMDB, Discovery, and ITIL models
- Experience with cloud platforms (AWS, Azure, GCP)
- Strong infrastructure background (Windows/UNIX, network, compute, storage)
- Scripting skills (PowerShell, Python, JavaScript, etc.)
- Experience with integrations (REST, SOAP, APIs)
- ServiceNow CSA and CIS-ITOM required (CIS-SAM/Discovery a plus)
- Strong consulting mindset, communication skills, and customer focus
- Fluent English
Join us to shape enterprise IT operations across EMEA — combining deep technical expertise with real customer impact.
Job Function: Software & Cloud
Accommodations
SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at reasonable.accommodations@softwareone.com. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.
ITOM/ITAM ServiceNow Technical Consultant employer: SoftwareONE Deutschland GmbH
Contact Detail:
SoftwareONE Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITOM/ITAM ServiceNow Technical Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at SoftwareOne or have experience with ServiceNow. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies showcasing your past projects related to ITOM/ITAM and ServiceNow. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 3
Practice makes perfect! Get ready for technical interviews by brushing up on your scripting skills and understanding of cloud platforms. Mock interviews with friends or mentors can help you feel more confident.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at SoftwareOne. Don’t miss out on this opportunity!
We think you need these skills to ace ITOM/ITAM ServiceNow Technical Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the ITOM/ITAM role. Highlight your ServiceNow expertise, especially in CMDB and Discovery, to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this role and how your background makes you a perfect fit. Share specific examples of your past projects that showcase your technical prowess.
Showcase Your Technical Skills: Don’t hold back on detailing your scripting skills and experience with cloud platforms. We love seeing candidates who can connect complex data landscapes and deliver impactful solutions!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you into our system quickly!
How to prepare for a job interview at SoftwareONE Deutschland GmbH
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow ITOM and ITAM knowledge. Be ready to discuss your experience with CMDB, Discovery, and cloud integrations. They’ll want to see that you can connect complex data landscapes and provide real business solutions.
✨Show Off Your Technical Skills
Prepare to demonstrate your scripting skills in PowerShell, Python, or JavaScript. You might be asked to solve a technical problem on the spot, so practice explaining your thought process clearly and confidently.
✨Understand Their Business
Research SoftwareOne and Crayon’s vision and values. Understand their focus on AI-powered solutions and how they empower teams. This will help you align your answers with their goals and show that you’re genuinely interested in being part of their purpose-driven culture.
✨Be Ready for Scenario Questions
Expect scenario-based questions where you’ll need to explain how you would handle specific challenges related to ITOM/ITAM projects. Think about past experiences where you’ve influenced customers or led technical workshops, and be prepared to share those stories.