Centers of Excellence (CoE) Framework Leader
Centers of Excellence (CoE) Framework Leader

Centers of Excellence (CoE) Framework Leader

City of London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global services strategy and ensure high-quality delivery across regions.
  • Company: Join SoftwareOne, a leader in innovation and operational excellence.
  • Benefits: Flexible location, competitive salary, and opportunities for professional growth.
  • Why this job: Make a lasting impact on customers while shaping the future of global services.
  • Qualifications: Proven leadership in governance, service lifecycle, and team development.
  • Other info: Collaborative environment with a focus on continuous improvement and innovation.

The predicted salary is between 36000 - 60000 £ per year.

This is your chance to lead the backbone of global services, shaping strategy, driving execution, and fostering collaboration across regions. You’ll be at the centre of innovation, governance, and operational excellence, ensuring SoftwareOne’s services are delivered consistently and at the highest standard.

Do you want to shape global services and make a lasting impact on customers worldwide? SoftwareOne is seeking a strategic leader to own our Centres of Excellence (CoEs) governance and frameworks, ensuring consistent, scalable, high-quality delivery. As Global CoE Framework Lead, you’ll drive strategy, execution and innovation, working with CoE Leads, Product and Portfolio teams, Sales, and Go-To-Market functions. You’ll ensure services are aligned, efficient, repeatable and scalable, while fostering collaboration and knowledge sharing across regions.

What You’ll Do:

  • Lead the CoE governance framework, ensuring clear decision-making, accountability, and alignment across portfolios.
  • Partner with CoE and PoE Leads to ensure services reflect business strategy, GTM priorities, and customer needs.
  • Manage Release Managers to guarantee timely, high-quality launches, updates, and retirements of services.
  • Drive adoption of standardised practices, reusable assets, and automation across CoEs.
  • Foster communities of practice to encourage knowledge sharing, cross-regional collaboration, and innovation.
  • Act as a connector across teams and portfolios, promoting consistency, efficiency, and alignment with Sales, Delivery, and Product teams.
  • Coach and develop a high-performing, distributed team, promoting a culture of accountability, collaboration, and continuous improvement.

What we need to see from you:

  • Proven senior leader with experience in portfolio governance, CoE operations, service lifecycle, and release management.
  • Strong track record of leading distributed teams, coaching and developing high-performing talent.
  • Skilled at influencing senior stakeholders and aligning cross-functional teams in complex, matrixed organisations.
  • Experienced in designing and embedding governance frameworks that drive consistency and measurable outcomes.
  • Demonstrated ability to build engaged communities and drive adoption of standardised processes, automation, and reusable assets.
  • Committed to delivering initiatives on time, to high quality, and fully aligned with business strategy.
  • Analytical, practical, and an excellent communicator and facilitator who turns governance into tangible business results.

Centers of Excellence (CoE) Framework Leader employer: SoftwareONE Deutschland GmbH

At SoftwareOne, we pride ourselves on being an exceptional employer that champions innovation and collaboration across all our global locations. Our work culture fosters continuous improvement and professional growth, providing employees with the opportunity to lead impactful projects while working alongside talented teams. With a commitment to operational excellence and a focus on employee development, we ensure that every team member can thrive in their role and contribute to our mission of delivering high-quality services worldwide.
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Contact Detail:

SoftwareONE Deutschland GmbH Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Centers of Excellence (CoE) Framework Leader

✨Tip Number 1

Network like a pro! Reach out to current employees at SoftwareOne on LinkedIn or through industry events. A friendly chat can give us insights into the company culture and maybe even a referral!

✨Tip Number 2

Prepare for the interview by understanding the CoE governance framework. Brush up on your knowledge about service delivery and how it aligns with business strategy. We want to show that we’re not just a fit, but the perfect fit!

✨Tip Number 3

Showcase our leadership skills! During interviews, share specific examples of how we’ve led teams or projects to success. Highlighting our ability to influence and align cross-functional teams will definitely catch their attention.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can leave a lasting impression. Let’s make sure they remember us!

We think you need these skills to ace Centers of Excellence (CoE) Framework Leader

Governance Framework Design
Portfolio Governance
Service Lifecycle Management
Release Management
Team Leadership
Stakeholder Influence
Cross-Functional Team Alignment
Community Building
Standardised Process Adoption
Automation Implementation
Analytical Skills
Communication Skills
Facilitation Skills
Continuous Improvement

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in governance frameworks and service delivery. We want to see how your skills align with the role of Global CoE Framework Lead, so don’t hold back on showcasing your relevant achievements!

Showcase Your Leadership Skills: As a senior leader, it’s crucial to demonstrate your ability to lead distributed teams and influence stakeholders. Use specific examples from your past roles to illustrate how you’ve successfully managed teams and driven collaboration across functions.

Be Clear and Concise: When writing your application, clarity is key! We appreciate straightforward communication, so make sure your points are easy to understand. Avoid jargon unless it’s relevant to the role, and keep your sentences concise to maintain our interest.

Apply Through Our Website: We encourage you to submit your application through our website for the best chance of being noticed. It’s the easiest way for us to track your application and ensure it gets into the right hands. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at SoftwareONE Deutschland GmbH

✨Understand the CoE Landscape

Before your interview, dive deep into the concept of Centres of Excellence. Familiarise yourself with how they operate within global services and think about how you can contribute to their governance and frameworks. This will show your potential employer that you're not just interested in the role, but that you understand its significance.

✨Showcase Your Leadership Experience

Prepare specific examples from your past where you've successfully led distributed teams or managed complex projects. Highlight your ability to coach and develop talent, as well as how you've influenced senior stakeholders. This will demonstrate your capability to drive strategy and execution effectively.

✨Emphasise Collaboration Skills

Since the role involves fostering collaboration across various teams, be ready to discuss how you've built engaged communities and encouraged knowledge sharing in previous roles. Share instances where your collaborative approach led to successful outcomes, showcasing your ability to connect teams and align goals.

✨Prepare for Scenario-Based Questions

Anticipate questions that may ask how you would handle specific challenges related to governance frameworks or service delivery. Think through your analytical and practical problem-solving skills, and be prepared to articulate how you would turn governance into tangible business results in a real-world context.

Centers of Excellence (CoE) Framework Leader
SoftwareONE Deutschland GmbH
Location: City of London

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