Senior PS Consultant (ARIS)

Software AG helps companies to manage and optimize their operations, infrastructure and technology with products that simplify complexity, increase transparency and prepare organizations for change. Trusted by the world’s best brands for more than 50 years, Software AG’s AI-enabled process intelligence, application development, high-performance database, and strategic portfolio management solutions are used by banks, retailers, manufacturers, governments and more.

Intelligent processes run on ARIS — The ARIS Suite empowers you to achieve operational excellence by providing clear visibility into your operations, enabling you to create outstanding processes, and ensure close monitoring of your business to achieve long-term success. Champions rely on top-notch processes and need the right tools to stay ahead. With ARIS as your companion, there’s no limit to what you can achieve. Since 1992, ARIS has been a pioneer and leader in Business Process Analysis and Process Mining. ARIS serves as the backbone for transforming, optimizing, and controlling how you run your business. Trusted by thousands of leading organizations worldwide, ARIS is the essential companion on your journey to sustainable success.

We are currently seeking a Senior ARIS Consultant to join our team in the United Kingdom. You will be responsible for the successful delivery of ARIS services in the region. Successful delivery involves meeting customer commitments around quality, time, and cost with the goal that customers get the best experience of using our products while meeting the project’s financial and operational targets.

Essential Functions:

• End-to-end ownership of delivery of services in the region in the product line ARIS, high quality Professional Services consulting to new and existing ARIS customers.
• Assess and guide our customers through their adoption journey.
• Encourage thought leadership on best use of our products and capabilities, navigating the pitfalls and leveraging the strengths.
• Supporting our partner ecosystems to be successful.
• Create a culture that rewards the creation of frameworks and best practices to help customers and partners quicker time-to-value.
• Support the project managers to deliver on the margin sold as.
• Ensure high customer satisfaction from a delivery perspective.
• React to changing customer requirements in a professional and flexible way.
• Ensure success of focused ARIS BU initiatives such as Innovation projects, Solutions and Accelerators (Assets).

Minimum requirements:

• Bachelor’s degree in computer science, Information Technology, or a relevant Business field.
• 8 - 10 years of experience with ARIS and/or other BPM products.
• Extensive experience in professional services, leading customer-facing projects.
• Skilled in collaborating with large, global teams and working effectively in multicultural environments.
• Proven expertise in delivery, with a strong understanding of ARIS or other BPM solutions, delivery methodologies, and various commercial models.
• Experienced in supporting, influencing, and driving product implementations for customers and partners.
• Proficient in managing complex customer situations, addressing challenges from multiple angles, and maintaining a strong focus on customer success.
• Experienced in engaging with and presenting compelling value propositions to C-level executives.
• A proactive change agent, driving mindset shifts to help customers maximize their experience with our products.
• Exceptional organizational and interpersonal skills.
• Strong analytical and problem-solving capabilities.
• Able to manage multiple priorities and maintain composure under pressure.
• Personally committed to achieving team goals and fostering a collaborative work environment.
• Proficient in developing deliverables for fixed-price proposals.
• Willing and able to travel up to 50% or as required.

What’s in it for you?

• Earn competitive total compensation and receive comprehensive country-specific medical and other benefits.
• Enjoy time and location flexibility with our Hybrid Working Model, which allows a remote workshare of up to 60%.
• Work anywhere in your country or abroad for up to 10 days per year.
• Set yourself up for success in your new role by upgrading your home office space using your one-time hybrid work payment.
• Lean on the Employee Assistance Program for support during some of life’s most common but difficult challenges.

At Software AG we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law. We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool.