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- Tasks: Lead a dynamic technical team to deliver innovative SaaS solutions in healthcare.
- Company: Join a forward-thinking company committed to diversity and inclusion.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Promote a culture of continuous improvement and inclusivity.
- Why this job: Make a real impact in healthcare technology while growing your leadership skills.
- Qualifications: 3+ years leading technical teams and a solid understanding of data processes.
The predicted salary is between 60000 - 80000 ÂŁ per year.
What You’ll Do
- Own the end‑to‑end technical delivery across imaging installations, data conversions, and migrations, ensuring work is delivered securely, accurately, and on schedule.
- Manage the technical delivery pipeline, including imaging installs, image conversions, data migrations, and complex technical support escalations.
- Take ownership of delivery performance, including SLAs, backlog management, and throughput across the team.
- Develop reporting dashboards to monitor delivery performance, quality, and operational efficiency.
- Design and implement scalable processes and continuous improvement initiatives to increase speed, consistency, and accuracy.
- Act as the escalation point for complex technical issues, driving timely resolution and restoring confidence where required.
- Partner cross‑functionally with Sales, Onboarding, Training, and Customer Success to align on delivery expectations, timelines, and handoffs.
- Provide subject‑matter oversight across dental imaging technologies, data migration methodologies, and SaaS implementation standards.
- Ensure compliance with medical device regulations, security standards, and data protection requirements.
- Collaborate with Product, Engineering, and Operations to surface delivery challenges, influence product improvements, and enhance tooling and automation.
- Deliver clear operational insights, reporting, and forecasts to leadership, supporting strategic decision‑making.
- Continuously improve documentation, workflows, and CRM data integrity.
- Identify systemic issues, reduce operational risk, and implement long‑term solutions to prevent recurrence.
- Lead and develop a high‑performing technical team, ensuring clear accountability, strong performance, and delivery against targets and KPIs.
- Coach team members in best practices, fostering a culture of continuous development.
- Ensure all team members have clear, up‑to‑date Individual Development Plans (IDPs) and receive regular performance reviews and meaningful 1:1s.
- Maintain a collaborative, high‑performance team environment and lead recruitment efforts to build a strong and capable team.
- Promote an inclusive and diverse culture, in line with company values.
What You’ll Bring With You
- 3+ years’ experience leading technical teams within SaaS, healthcare technology, or related industries.
- Bachelor’s degree in a relevant field (or equivalent experience).
- Solid understanding of data structures, ETL processes, and data integrity best practices.
- Familiarity with dental imaging systems, DICOM standards, and imaging workflows.
- Experience working with APIs, system integrations, and technical troubleshooting.
- Experience managing technical delivery in high‑volume or fast‑paced environments.
- Strong understanding of operational metrics and the ability to use data to drive performance and decision‑making.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Diversity and Inclusion
All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We are proud to be an equal‑opportunity employer and welcome everyone to our team.
Technical Team Manager - SaaS employer: Software of Excellence
Contact Detail:
Software of Excellence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Team Manager - SaaS
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS and healthcare tech space. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements. This is a great way to demonstrate your technical expertise and leadership experience without relying solely on your CV.
✨Tip Number 3
Prepare for interviews by practising common questions related to technical delivery and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Technical Team Manager - SaaS
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in leading technical teams and managing delivery pipelines, as these are key for us at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved! Use metrics to demonstrate how you’ve improved performance or efficiency in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about the role and how your background aligns with our mission at StudySmarter. Make it personal!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from us!
How to prepare for a job interview at Software of Excellence
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of SaaS, data structures, and imaging technologies. Be ready to discuss how you've managed technical delivery in the past, especially in high-pressure environments. This will show that you can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've led technical teams and fostered a culture of continuous improvement. Highlight your experience with performance reviews and individual development plans, as this is crucial for the role. We want to see how you can inspire and develop a high-performing team.
✨Be Data-Driven
Since the role involves monitoring delivery performance and operational efficiency, come prepared with insights on how you've used data to drive decisions in previous roles. Discuss any dashboards or reporting tools you've implemented to track performance metrics.
✨Communicate Effectively
Strong communication skills are key for this position. Practice articulating complex technical issues in a way that's easy to understand. Be ready to discuss how you've influenced stakeholders and collaborated cross-functionally in the past.