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For Companies At a Glance
- Tasks: Lead a dynamic technical team in delivering innovative SaaS solutions and managing complex projects.
- Company: Join a forward-thinking healthcare tech company committed to diversity and inclusion.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on continuous improvement and career development.
- Why this job: Make a real impact in healthcare technology while developing your leadership skills.
- Qualifications: 3+ years of experience in leading technical teams and a solid understanding of data processes.
The predicted salary is between 60000 - 80000 ÂŁ per year.
What You’ll Do
- Own the end‑to‑end technical delivery across imaging installations, data conversions, and migrations, ensuring work is delivered securely, accurately, and on schedule.
- Manage the technical delivery pipeline, including imaging installs, image conversions, data migrations, and complex technical support escalations.
- Take ownership of delivery performance, including SLAs, backlog management, and throughput across the team.
- Develop reporting dashboards to monitor delivery performance, quality, and operational efficiency.
- Design and implement scalable processes and continuous improvement initiatives to increase speed, consistency, and accuracy.
- Act as the escalation point for complex technical issues, driving timely resolution and restoring confidence where required.
- Partner cross‑functionally with Sales, Onboarding, Training, and Customer Success to align on delivery expectations, timelines, and handoffs.
- Provide subject‑matter oversight across dental imaging technologies, data migration methodologies, and SaaS implementation standards.
- Ensure compliance with medical device regulations, security standards, and data protection requirements.
- Collaborate with Product, Engineering, and Operations to surface delivery challenges, influence product improvements, and enhance tooling and automation.
- Deliver clear operational insights, reporting, and forecasts to leadership, supporting strategic decision‑making.
- Continuously improve documentation, workflows, and CRM data integrity.
- Identify systemic issues, reduce operational risk, and implement long‑term solutions to prevent recurrence.
- Lead and develop a high‑performing technical team, ensuring clear accountability, strong performance, and delivery against targets and KPIs.
- Coach team members in best practices, fostering a culture of continuous development.
- Ensure all team members have clear, up‑to‑date Individual Development Plans (IDPs) and receive regular performance reviews and meaningful 1:1s.
- Maintain a collaborative, high‑performance team environment and lead recruitment efforts to build a strong and capable team.
- Promote an inclusive and diverse culture, in line with company values.
What You’ll Bring With You
- 3+ years’ experience leading technical teams within SaaS, healthcare technology, or related industries.
- Bachelor’s degree in a relevant field (or equivalent experience).
- Solid understanding of data structures, ETL processes, and data integrity best practices.
- Familiarity with dental imaging systems, DICOM standards, and imaging workflows.
- Experience working with APIs, system integrations, and technical troubleshooting.
- Experience managing technical delivery in high‑volume or fast‑paced environments.
- Strong understanding of operational metrics and the ability to use data to drive performance and decision‑making.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
Diversity and Inclusion
All qualified candidates are considered without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. We are proud to be an equal‑opportunity employer and welcome everyone to our team.
Technical Team Manager - SaaS in London employer: Software of Excellence
Contact Detail:
Software of Excellence Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Team Manager - SaaS in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the SaaS and healthcare tech space. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by practising common technical questions related to data structures and imaging systems. We recommend doing mock interviews with friends or using online platforms. The more comfortable you are, the better you’ll perform!
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss how you've managed teams and improved processes in past roles. We want to see your ability to drive performance and foster a collaborative environment, so have some examples up your sleeve.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us!
We think you need these skills to ace Technical Team Manager - SaaS in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Technical Team Manager. Highlight your experience in leading technical teams and managing delivery pipelines, as well as any relevant SaaS or healthcare technology experience.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed technical deliveries and improved processes in previous positions.
Showcase Your Skills: Don’t forget to mention your understanding of data structures, ETL processes, and any experience with dental imaging systems. We want to see how your skills align with our needs!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves!
How to prepare for a job interview at Software of Excellence
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of SaaS, data structures, and imaging technologies. Be ready to discuss how you've managed technical delivery in the past, especially in high-volume environments. This will show that you understand the role and can hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've led technical teams before. Think about times when you coached team members or improved processes. Highlighting your experience in fostering a collaborative environment will resonate well with the interviewers.
✨Be Data-Driven
Since the role involves monitoring delivery performance and operational efficiency, come prepared with insights on how you've used data to drive decisions in previous roles. Discuss any dashboards or reporting tools you've implemented to track performance metrics.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing complex technical issues. Remember, you'll need to influence stakeholders at all levels, so being able to communicate effectively is key. Consider doing mock interviews to refine your delivery.