Head of Customer Growth & Advocacy in London
Head of Customer Growth & Advocacy

Head of Customer Growth & Advocacy in London

London Full-Time 60000 - 90000 £ / year (est.) No home office possible
Software of Excellence

At a Glance

  • Tasks: Lead marketing strategies to boost customer growth and retention across diverse markets.
  • Company: Join a forward-thinking company committed to diversity and collaboration.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional development.
  • Other info: Be part of a high-performing team with excellent career advancement potential.
  • Why this job: Make a real impact by enhancing customer engagement in a dynamic environment.
  • Qualifications: 8+ years of B2B SaaS marketing experience and strong community-building skills.

The predicted salary is between 60000 - 90000 £ per year.

Software of Excellence is looking for a Head of Customer Marketing to enhance growth and customer retention across the UKI and international markets. You will lead the marketing strategy to deepen customer engagement, overseeing a high-performing team and aligning cross-functional efforts.

The ideal candidate brings over 8 years of marketing experience, particularly in B2B SaaS, and excels in building community initiatives. A commitment to diversity and collaboration is central to our culture.

Head of Customer Growth & Advocacy in London employer: Software of Excellence

At Software of Excellence, we pride ourselves on being an exceptional employer that fosters a culture of diversity and collaboration. Our commitment to employee growth is evident through our supportive environment and opportunities for professional development, making it an ideal place for those looking to make a meaningful impact in the B2B SaaS sector. Located in the vibrant UKI market, we offer a dynamic workplace where innovative ideas thrive and every team member's contribution is valued.
Software of Excellence

Contact Detail:

Software of Excellence Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Customer Growth & Advocacy in London

✨Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to make connections that could lead to opportunities.

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your achievements and projects. This gives potential employers a taste of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by researching the company and its culture. We want you to align with their values, so be ready to discuss how your experience fits into their mission.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Head of Customer Growth & Advocacy in London

Marketing Strategy
Customer Engagement
Team Leadership
B2B SaaS Experience
Community Building
Cross-Functional Collaboration
Customer Retention
Diversity and Inclusion Commitment

Some tips for your application 🫡

Show Your Passion for Customer Growth: When writing your application, let your enthusiasm for customer growth and advocacy shine through. We want to see how your experience aligns with our mission to enhance customer engagement and retention.

Highlight Relevant Experience: Make sure to showcase your B2B SaaS marketing experience prominently. We’re looking for someone with over 8 years in the field, so don’t hold back on detailing your achievements and how they relate to the role.

Emphasise Team Leadership Skills: As you craft your application, highlight your ability to lead high-performing teams. We value collaboration, so share examples of how you've successfully aligned cross-functional efforts in your previous roles.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team!

How to prepare for a job interview at Software of Excellence

✨Know Your Stuff

Make sure you’re well-versed in the B2B SaaS landscape. Brush up on current trends, key players, and successful marketing strategies. This will not only show your expertise but also demonstrate your genuine interest in the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Highlight specific initiatives where you’ve driven customer engagement or retention. This is your chance to shine a light on your ability to inspire and manage a high-performing team.

✨Emphasise Community Building

Since community initiatives are crucial for this role, come ready with ideas on how to foster customer advocacy. Think about past experiences where you’ve built or enhanced a community and be prepared to discuss the impact it had on customer loyalty.

✨Align with Their Values

Software of Excellence values diversity and collaboration, so be sure to reflect these principles in your responses. Share experiences that highlight your commitment to inclusivity and teamwork, showing that you’re a great cultural fit for their team.

Head of Customer Growth & Advocacy in London
Software of Excellence
Location: London

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