At a Glance
- Tasks: Transform complex product info into clear, structured documentation for users.
- Company: Join SDK.finance, a leading modular core banking platform used globally.
- Benefits: Enjoy autonomy, collaborate with experts, and see your impact on user experience.
- Other info: Opportunity to shape documentation standards and work closely with product teams.
- Why this job: Make documentation meaningful and help clients onboard smoothly with your writing skills.
- Qualifications: Strong writing skills, curiosity about systems, and ability to simplify complex ideas.
The predicted salary is between 40000 - 50000 £ per year.
About SDK.finance
SDK.finance is a modular core banking platform used by FinTech teams in 25+ countries. The product is powerful and flexible, but this only matters when people can clearly understand how it works and how to use it. Over the years, we’ve accumulated a mixture of legacy documentation, new articles, API references, instructional videos, and Knowledge Base entries. It all exists but not as a coherent system. Some parts are outdated, some are unclear, and some simply don’t communicate the logic behind the product.
About the Role
We’re looking for someone who can take responsibility for bringing clarity, structure, and meaning to all of this. Someone who can think through the product, ask the right questions, find the missing pieces, and turn complex logic into understandable material.
What You’ll Do
- Review everything that currently exists: Knowledge Base, API documentation, video guides, onboarding flows.
- Understand what each piece is trying to explain, where it belongs, and how it fits into the overall structure.
- Reorganize documentation into a logical, navigable system: categories, flows, concepts, and progression.
- Rewrite content where needed, remove outdated pieces, and create new explanations where gaps appear.
- Describe product features, roles, flows, configuration options, and edge cases in a clear, consistent way.
- Break down business processes into step-by-step sequences that accurately reflect how real users work.
- Define core concepts (“wallet”, “cash desk”, “role”, etc.) and ensure they are used consistently everywhere.
- Work closely with engineers, product managers, and client-facing teams to understand the logic behind decisions.
- Ask questions when something doesn’t feel clear and refine explanations until they do.
- Take ownership of the product’s language and help ensure that everything we publish is coherent and helpful.
- Learn continuously as the product evolves and keep documentation evolving with it.
Who You Are
- You think before you write and writing is your way to bring clarity to a complex idea.
- You enjoy understanding how systems work, not just describing them.
- You naturally ask questions: “What does this do?”, “Why is it built this way?”, “What does the user expect?”.
- You can take a long, multi-step workflow and simplify it without losing meaning.
- You’re comfortable reading API documentation, UI flows, user roles, and business logic.
- You think in levels of depth: high-level explanation, detailed explanation, step-by-step breakdown.
- You understand that good documentation is partly structure, partly language, and partly empathy.
- You take pride in making something easier to understand than it was before.
- Experience with Markdown, Notion, Git, Swagger, or basic video scripting is a plus but your brain matters more.
Why This Role Matters
Documentation is not an afterthought for us; it’s how the product becomes usable. Your work will directly influence how quickly clients onboard, how independently they operate, and how confidently they build on top of the platform. You’ll help create order from years of accumulated content and establish a long-term foundation for clarity. Over time, you’ll develop a deep understanding of how the product works and how it is used, and this understanding will make you an important contributor in discussions about product logic and design.
Why SDK.finance
- You’ll work with a real product, not hypothetical features.
- The system is complex, so your work will be meaningful and visible.
- No promotional fluff, just honest, practical explanations for real users.
- You’ll have autonomy to define standards, structure, and writing quality.
- You’ll be collaborating directly with founders, engineers, and PMs.
- You’ll see the impact of your work as clients understand the product better.
How to Apply
Send us:
- An example of something you’ve explained well (a system, interface, process).
- A short note on what you believe makes documentation truly helpful.
- What you would improve first if you were to look at a system like ours.
- A brief outline of how you would structure a flow such as “cashier top-up via API and web portal.”
We care more about how you think, how you ask questions, and how you make sense of complexity than about formal credentials.
Technical Writer employer: Software Development Kit
At SDK.finance, we pride ourselves on fostering a collaborative and innovative work culture where your contributions as a Technical Writer will have a direct impact on our clients' success. Located in a dynamic environment, you'll enjoy the autonomy to shape documentation standards while working closely with founders and engineers, ensuring your work is both meaningful and visible. We are committed to your professional growth, providing opportunities to deepen your understanding of our complex product and enhance your skills in a supportive atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Writer
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into SDK.finance's products and documentation. Understanding their core banking platform will help you ask insightful questions and show that you're genuinely interested in the role.
✨Tip Number 2
Practice explaining complex ideas simply. Since the role is all about clarity, try breaking down a technical concept for a friend or family member. This will help you refine your communication skills and prepare for any scenario during the interview.
✨Tip Number 3
Don’t shy away from asking questions during the interview! It shows you're engaged and eager to understand the product better. Think of it as a two-way street; you’re not just being evaluated, but you’re also assessing if this is the right fit for you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your understanding of the role and how you can contribute to making documentation clearer and more effective.
We think you need these skills to ace Technical Writer
Some tips for your application 🫡
Show Us Your Best Work:When you send us an example of something you've explained well, make sure it highlights your ability to simplify complex ideas. We want to see how you break things down and make them understandable for real users.
Be Honest About Documentation:In your short note about what makes documentation truly helpful, be genuine! Share your thoughts on clarity, structure, and empathy. We’re all about practical explanations, so let your passion for clear communication shine through.
Think Like a User:When you outline what you'd improve first in our system, put yourself in the users' shoes. Show us that you understand their needs and can identify gaps in the current documentation. This will demonstrate your user-centric approach!
Structure is Key:For the flow structure, think logically and clearly. Break down the process step-by-step, just like you would for a user navigating through our platform. We love seeing how you organise information, so make it easy for us to follow!
How to prepare for a job interview at Software Development Kit
✨Know Your Documentation Inside Out
Before the interview, take the time to review any existing documentation related to SDK.finance. Familiarise yourself with their Knowledge Base, API references, and any instructional materials. This will not only help you understand the product better but also allow you to discuss specific examples during the interview.
✨Prepare Thoughtful Questions
Since the role requires asking the right questions, come prepared with insightful queries about the product and its documentation. Think about what might be unclear or complex for users and how you would approach simplifying that information. This shows your proactive thinking and genuine interest in improving clarity.
✨Showcase Your Writing Skills
Bring along samples of your previous work that demonstrate your ability to explain complex ideas clearly. Whether it’s a user guide, API documentation, or a video script, make sure it highlights your knack for structure and clarity. Be ready to discuss your thought process behind these pieces.
✨Emphasise Collaboration
Highlight your experience working with cross-functional teams, such as engineers and product managers. Discuss how you’ve collaborated in the past to gather insights and refine documentation. This will show that you understand the importance of teamwork in creating effective documentation.
