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- Tasks: Lead digital transformation in payments and create innovative solutions for clients.
- Company: Join SoftServe, a global leader in digital solutions with a vibrant culture.
- Benefits: Competitive salary, professional development, and opportunities to work on impactful projects.
- Why this job: Make a real difference in the payments industry and shape the future of digital transactions.
- Qualifications: 5+ years in payments, strong communication skills, and a problem-solving mindset.
- Other info: Dynamic environment with a focus on innovation and career growth.
The predicted salary is between 36000 - 60000 £ per year.
SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates are currently working on 2,000+ projects with clients in the USA, Europe, and APAC region. We help financial institutions build digital products, innovate, and transform their business models by leveraging cloud, data, and artificial intelligence. Our organization is structured around industry-focused verticals, enabling us to combine deep financial services domain expertise with strong engineering and technology capabilities.
A payment domain professional with 5+ years of experience, combining strong industry expertise with product management, and hands-on delivering digital payment solutions and consulting engagements.
- Skilled in process analysis and structured problem-solving, including benchmarking, applying industry best practices, mapping dependencies, prioritising initiatives, and identifying risks and assumptions.
- Experienced in payments ecosystem (B2C and B2B), with a strong understanding of key industry participants: payment schemes (Visa, Mastercard), issuers, acquirers, payment service providers (PSPs), gateways, and emerging payment models.
- Knowledgeable of core payments capabilities and processes, including merchant onboarding, payment methods and transaction flows, dispute and chargeback management, settlement and reconciliation, fraud and risk management, and regulatory considerations (ETA, Nacha, SWIFT, PCI DSS, SEPA).
- Adept at creating high-quality consulting assets, such as points of view, assessments, recommendations, playbooks, and domain overview presentations.
- A strong communicator in English (C1) who can tailor messages effectively for subject-matter experts, managers, and C-level stakeholders.
- A trusted-advisor mindset holder capable of quickly building credibility, listening first, and keeping discussions focused on outcomes and business value.
- Knowledgeable of data governance and privacy principles and disciplined in handling sensitive client information.
- Experienced working with e-commerce merchants, payment gateway integrations, and settlement and reconciliation processes (as an advantage).
- Industry certifications or ongoing professional development in payments, fintech, or digital product management.
Lead discovery engagements that turn business challenges into digital transformation roadmaps. Help clients improve merchant experience, payment performance, risk management, and operational efficiency. Turn your payments expertise into real transformation programs. Build the next generation of digital payment solutions. Support your professional development and thought leadership.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status.
Product and Tech Manager in London employer: SoftServe
Contact Detail:
SoftServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product and Tech Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments and tech industry. Attend meetups, webinars, or even online forums where you can chat with folks who work at SoftServe or similar companies. You never know who might have a lead on an opportunity!
✨Tip Number 2
Show off your expertise! Prepare a portfolio that highlights your past projects and achievements in digital payment solutions. When you get the chance to chat with recruiters or hiring managers, share specific examples of how you've tackled challenges in the payments ecosystem.
✨Tip Number 3
Practice makes perfect! Get ready for interviews by doing mock sessions with friends or using online platforms. Focus on articulating your experience in process analysis and problem-solving, as well as your understanding of key industry players like Visa and Mastercard.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining SoftServe and being part of our mission to transform the payments landscape.
We think you need these skills to ace Product and Tech Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Product and Tech Manager. Highlight your experience in digital payment solutions and any relevant industry certifications. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about payments and how your expertise can help us transform businesses. Keep it engaging and personal – we love a good story!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've tackled challenges in the payments ecosystem. We’re looking for structured problem-solving skills, so share those success stories with us!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get started on this journey together!
How to prepare for a job interview at SoftServe
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of the payments ecosystem. Understand key players like Visa and Mastercard, and be ready to discuss how different payment methods work. This will show that you’re not just familiar with the industry but are genuinely passionate about it.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your structured problem-solving approach and how you can apply it to their projects.
✨Communicate Like a Pro
Since this role involves communicating with various stakeholders, practice tailoring your messages for different audiences. Be ready to explain technical concepts in simple terms, especially for non-technical stakeholders. This will highlight your strong communication skills.
✨Be a Trusted Advisor
During the interview, focus on building rapport and trust. Listen actively to the interviewers and ask insightful questions about their challenges. This will position you as a trusted advisor who is genuinely interested in helping them achieve their goals.