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- Tasks: Lead digital transformation in payments, working with fintechs and payment platforms.
- Company: Join SoftServe, a global leader in digital solutions with a fun, innovative culture.
- Benefits: Competitive salary, professional development, and opportunities to shape the future of payments.
- Why this job: Make a real impact in the payments industry while collaborating with top-tier clients.
- Qualifications: 5+ years in payments, strong product management skills, and a passion for innovation.
- Other info: Dynamic environment with opportunities for career growth and industry recognition.
The predicted salary is between 43200 - 72000 £ per year.
SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates are currently working on 2,000+ projects with clients in the USA, Europe, and APAC region. We help financial institutions build digital products, innovate, and transform their business models by leveraging cloud, data, and artificial intelligence. Our organization is structured around industry-focused verticals, enabling us to combine deep financial services domain expertise with strong engineering and technology capabilities.
If you are a payment domain professional with 5+ years of experience, combining strong industry expertise with product management, and hands-on delivering digital payment solutions and consulting engagements:
- A confident discovery lead who can frame complex problems, align stakeholders, define the right approach, and facilitate interviews and workshops to uncover improvement opportunities in business processes and technology.
- Skilled in process analysis and structured problem-solving, including benchmarking, applying industry best practices, mapping dependencies, prioritizing initiatives, and identifying risks and assumptions.
- Experienced in payments ecosystem (B2C and B2B), with a strong understanding of key industry participants: payment schemes (Visa, Mastercard), issuers, acquirers, payment service providers (PSPs), gateways, and emerging payment models.
- Knowledgeable of core payments capabilities and processes, including merchant onboarding, payment methods and transaction flows, dispute and chargeback management, settlement and reconciliation, fraud and risk management, and regulatory considerations (ETA, Nacha, SWIFT, PCI DSS, SEPA).
- Familiar with modern payment platforms and architecture, including payment gateways, payment orchestration solutions, SaaS payment platforms, and broader payment platform ecosystems.
- Adept at creating high-quality consulting assets, such as points of view, assessments, recommendations, playbooks, and domain overview presentations.
- Comfortable supporting pre-sales and client pursuits from understanding industry challenges and client insights to contributing to RFP/RFI responses, proposal narratives, business case estimates, and scope definition.
- A strong communicator in English (C1) who can tailor messages effectively for subject-matter experts, managers, and C-level stakeholders.
- Practical with industry and collaboration tools, including PowerPoint, Visio, Miro (or similar), and AI-based productivity tools such as GPT, Copilot, or Claude.
- A trusted-advisor mindset holder capable of quickly building credibility, listening first, and keeping discussions focused on outcomes and business value.
- Knowledgeable of data governance and privacy principles and disciplined in handling sensitive client information.
- Experienced working with e-commerce merchants, payment gateway integrations, and settlement and reconciliation processes (as an advantage).
- An expert in collaborating with engineering teams to deliver product roadmaps, product analytics, or conversion optimization initiatives (would be a plus).
- Industry certifications or ongoing professional development in payments, fintech, or digital product management: CPP, VPP, MPP, APRP, AAP, PCIP or similar (would be a plus).
And you want to:
- Shape how SoftServe serves Payments companies globally.
- Work directly with executives of fintechs, PSPs, and payment platforms.
- Lead discovery engagements that turn business challenges into digital transformation roadmaps.
- Build accelerators, frameworks, and thought leadership for the payments industry.
- Help clients improve merchant experience, payment performance, risk management, and operational efficiency.
- Guide delivery teams to ensure solutions align with industry best practices.
- Represent SoftServe’s payments expertise in industry events and client discussions.
Together we will:
- Turn your payments expertise into real transformation programs.
- Work with global clients and cross-functional teams across consulting, engineering, and product.
- Build the next generation of digital payment solutions.
- Grow a global payments practice with strong industry recognition.
- Support your professional development and thought leadership.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.
Payments Product & Advisory Manager in London employer: SoftServe
Contact Detail:
SoftServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Product & Advisory Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you directly to hiring managers.
✨Tip Number 2
Get involved in industry events and webinars. These are great places to meet potential employers and showcase your expertise. Plus, it’s a fantastic way to stay updated on the latest trends in payments and fintech.
✨Tip Number 3
Don’t shy away from showcasing your skills online! Create a professional profile on platforms like LinkedIn, and share insights or articles related to payments. This can help you stand out as a thought leader in the field.
✨Tip Number 4
Apply through our website! We’re always on the lookout for talented individuals like you. Tailor your application to highlight your experience in digital payment solutions and consulting engagements to catch our eye.
We think you need these skills to ace Payments Product & Advisory Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Payments Product & Advisory Manager role. Highlight your experience in digital payment solutions and product management, and don’t forget to mention any relevant industry certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about payments and how your skills can help SoftServe make a difference. Be sure to connect your past experiences with what we’re looking for.
Showcase Your Problem-Solving Skills: We love candidates who can tackle complex problems! In your application, share examples of how you've framed challenges and led discovery engagements. This will show us you’re ready to hit the ground running.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at SoftServe
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of the payments ecosystem. Familiarise yourself with key players like Visa and Mastercard, and understand the nuances of B2C and B2B transactions. Being able to discuss these topics confidently will show that you're not just a candidate, but a potential expert in the field.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would approach complex problems in the payments space. Think of specific examples from your past experience where you successfully framed issues, aligned stakeholders, and facilitated workshops. This will demonstrate your structured problem-solving skills and your ability to drive results.
✨Showcase Your Communication Skills
As a Payments Product & Advisory Manager, you'll need to communicate effectively with various stakeholders. Practice tailoring your messages for different audiences, from technical teams to C-level executives. During the interview, make sure to listen actively and respond thoughtfully to showcase your strong communication abilities.
✨Highlight Your Consulting Experience
Be ready to discuss your experience in creating consulting assets like assessments and recommendations. Share examples of how you've contributed to RFPs or client proposals, as this will highlight your ability to support pre-sales efforts and your understanding of industry challenges. It’s all about showing how you can add value to their team!