At a Glance
- Tasks: Build and grow strategic relationships with key retail clients while driving business success.
- Company: Join SoftServe, a global digital solutions leader committed to making a positive impact.
- Benefits: Access to extensive learning resources, health insurance, and opportunities for personal initiatives.
- Other info: Collaborative environment with a focus on diversity, equity, and social responsibility.
- Why this job: Make a real difference in the retail industry with innovative technology solutions.
- Qualifications: 10+ years in account management, experience with cloud services, and strong networking skills.
The predicted salary is between 70000 - 90000 € per year.
SoftServe is a global digital solutions company with associates working across client projects in the EMEA and North America. We empower talented people to change the world and understand that the best way to build our future is to help you build yours. As a digital authority that advises and provides cutting-edge technology, we reveal, transform, accelerate, and optimize the way enterprises and software companies do business.
At SoftServe, our mission is to enable talented people to change the world for the better. A key piece of this mission is our Diversity, Equity and Social Responsibility towards clients, partners, communities, our planet, and to each. We are a community of passionate people who take action on what matters, and we have the opportunities to make a difference through technology and corporate volunteering, improving IT education, promoting well-being, and making sustainable choices for the environment. As SoftServe grows, we make sure so does our positive impact on the world.
Our Client Success team is looking for an exceptional Client Partner to join our global community of talented experts. You will be able to establish and grow business relationships with key strategic Enterprise Retail Accounts.
IF YOU ARE
- A Client Partner or enterprise account manager with 10+ years of success managing and expanding strategic enterprise accounts.
- Experienced with Google Cloud, AWS, Azure, custom application development, IT consulting, eCommerce, Big Data, or digital services in existing client accounts in the retail industry.
- Skilled in account strategy with strong networks in UK Retail, growth planning, and consultative selling with measurable results.
- Strategic, analytical, and collaborative, adept at aligning business goals with technology-driven solutions.
- Confident engaging with executive-level stakeholders and cross-functional teams.
- Holding a Bachelor’s or Master’s degree in Business, IT, or related field; certifications like CBRM, CSAP, or PMP are a plus.
- Willing to travel up to 30% to client and team locations (London and Coventry).
AND YOU WANT TO
- Deepen and grow strategic relationships with Enterprise Clients in the UK region.
- Develop and execute account growth plans aligned with client objectives and SoftServe’s strategy.
- Lead contract negotiations and close complex, high-value opportunities.
- Drive client satisfaction, loyalty, and retention by delivering measurable business outcomes.
- Collaborate with delivery and marketing teams to ensure seamless execution and consistent value creation.
- Stay informed on market trends and industry challenges to position SoftServe as a trusted advisor.
- Experience of selling Professional Services - is a must.
TOGETHER WE WILL
- Have access to 11,300+ learning solutions with SoftServe University and Udemy Business.
- Extend your skillset and gain practical experience by cooperating with seasoned SoftServians.
- Help you with your individual initiatives as we are open to them, just come and share your ideas!
- Care for your wellness with a health insurance package.
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.
Client Partner (Retail) in London employer: SoftServe
At SoftServe, we pride ourselves on being a global digital solutions company that empowers our associates to make a meaningful impact in the world. Our vibrant work culture fosters collaboration and innovation, offering extensive learning opportunities through SoftServe University and Udemy Business, while our commitment to diversity, equity, and social responsibility ensures that every employee can contribute to positive change. Located in the dynamic UK retail sector, we provide our Client Partners with the chance to build strategic relationships and drive significant business outcomes, all within a supportive environment that values individual initiatives and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner (Retail) in London
✨Network Like a Pro
Get out there and connect with people in the retail industry! Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.
✨Showcase Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience with Google Cloud, AWS, and other relevant tech. We want to see how you can bring value to their team, so share those success stories and measurable results!
✨Prepare for the Interview
Do your homework before the interview! Understand SoftServe’s mission and values, and think about how your skills align with their goals. We love candidates who are genuinely interested in making a positive impact, so show us you’re ready to contribute!
✨Follow Up with Flair
After your interview, don’t forget to send a thank-you note! It’s a great way to express your appreciation and reiterate your interest in the role. We appreciate candidates who take that extra step to stand out from the crowd.
We think you need these skills to ace Client Partner (Retail) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Client Partner role. Highlight your experience in managing enterprise accounts and any relevant skills in IT consulting or digital services, especially in the retail sector. We want to see how your background aligns with what we do!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how you can contribute to our mission at SoftServe. Be sure to mention your experience with cloud services and consultative selling.
Showcase Your Achievements:When detailing your work experience, focus on measurable results. Did you grow an account by a certain percentage? Did you lead a successful project? We love numbers and success stories that demonstrate your impact!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our community!
How to prepare for a job interview at SoftServe
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and technologies in the retail sector, especially around Google Cloud, AWS, and eCommerce. Brush up on your knowledge of SoftServe’s services and how they align with client needs.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully managed and expanded enterprise accounts in the past. Highlight measurable results and how your strategies led to client satisfaction and retention.
✨Engage with Confidence
Practice engaging with executive-level stakeholders. Be ready to discuss how you can align business goals with technology-driven solutions, showcasing your strategic and analytical skills.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the role and the company’s mission. Inquire about their approach to client relationships and how they measure success in their partnerships.
