At a Glance
- Tasks: Lead digital transformation initiatives, shaping strategies and solutions for clients.
- Company: Join SoftServe, a digital authority at the forefront of technology innovation.
- Benefits: Enjoy opportunities for remote work, professional growth, and a collaborative culture.
- Other info: Ideal for those eager to learn and advance in their careers.
- Why this job: Be part of impactful projects that drive change in the digital economy.
- Qualifications: 6+ years in consulting with strong English skills; familiarity with tech platforms is a plus.
The predicted salary is between 43200 - 72000 £ per year.
ABOUT THE ROLE
The Digital Transformation Principal (DTP) supports the planning and execution of digital transformation initiatives and plays a key role in delivering successful client outcomes. This position works closely with the Digital Transformation Lead (DTL) and senior stakeholders to shape strategy, define roadmaps, and contribute to the execution of large-scale transformation programs.
The DTP engages directly with clients to help design and implement tailored digital solutions aligned with business objectives. This role requires a balance of business and technical acumen, strong communication skills, and the ability to collaborate across cross-functional teams. The DTP is actively involved in both strategy development and delivery execution, contributing to measurable outcomes while continuing to build expertise in digital transformation.
RESPONSIBILITIES
Support Digital Strategy Development
- Assist in developing and implementing digital transformation strategies aligned to client goals
- Contribute to solution design under guidance of senior leadership
- Align digital initiatives with business objectives such as growth, efficiency, and customer experience
- Identify customer pain points and translate them into digital solutions
- Define business cases and key performance indicators (KPIs)
- Articulate long-term digital strategy and technology adoption goals
Support Delivery of Transformation Programs
- Participate in managing digital transformation programs across timelines and budgets
- Track project progress, milestones, and KPIs, and report to stakeholders
- Support risk identification and mitigation planning
- Manage projects with minimal oversight in certain scenarios
Engage with Stakeholders
- Serve as a key point of contact for client stakeholders
- Provide updates on project status, risks, and opportunities
- Collaborate with internal and client teams to drive alignment and success
Leadership and Team Coordination
- Support and guide junior team members
- Coordinate across teams to ensure alignment and efficient resource utilization
Continuous Learning and Development
- Stay current on emerging technologies and transformation methodologies
- Participate in internal training and development programs
- Build capabilities toward progression into the DTL role
REQUIREMENTS
Required Experience and Skills
- 6+ years of experience in consulting (digital transformation, IT, or management)
- Experience delivering large-scale digital transformation programs in complex enterprise environments
- Minimum 2 years in a client-facing role engaging mid to senior stakeholders
- Proven ability to contribute to shaping and selling transformation initiatives
- Experience leading cross-functional projects from design through implementation
Technical and Professional Skills
- Familiarity with enterprise platforms such as Salesforce, SAP, or similar
- Strong communication and interpersonal skills
- Solid project management experience and familiarity with methodologies and tools
- Ability to work in fast-paced, collaborative environments
Education
- Bachelor’s degree in a relevant field required
- Advanced degree preferred
Certifications (Preferred)
- Design Thinking, Service Design, CDTP
- PMP, PRINCE2, SAFe, ITIL
- TOGAF, CCMP, CISA, CISSP
- AWS, Microsoft, or GCP cloud certifications
- Agile, DevOps, CBAP, Six Sigma, PROSCI, MSP
ABOUT US
SoftServe is a global IT consulting and digital services company where technology expertise grows alongside people. For more than 30 years, we have helped organizations navigate complex business challenges by combining deep engineering knowledge with thoughtful, research-backed innovation.
Our teams work in digital engineering, data and analytics, cloud, and AI/ML, building practical, scalable solutions grounded in real business needs and human impact. We support clients across high tech, financial services, healthcare, life sciences, retail, energy, and manufacturing, with a pace that respects quality, sustainability, and the people behind the work.
We stand out in the way we work together. You bring your perspective and ambition - we create the environment to shape solutions with clarity, confidence, and purpose.
WHAT WE OFFER
- Flexible Work Model
- Work from home, from the office, or in a hybrid format that supports focus and collaboration.
- Compensation & Benefits
- Competitive, market-based pay, benchmarked by role and location — plus health coverage, paid time off, wellness support, and learning opportunities.
- People-first Leadership
- Approachable leaders who communicate openly, keep teams close to the strategy, and support long-term planning.
- Advanced Tech Communities
- Stay close to AI/ML, Cloud, Quantum Computing, IoT, and Robotics communities, with projects built on modern frameworks.
SoftServe is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, ancestry, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, citizenship, disability, health condition, marital or family status, veteran status, or any other characteristic protected by applicable law.
Digital Transformation Principal in London employer: SoftServe
As a leading player in the financial services sector, our company offers an exceptional work environment for the FSI Solutions Consultant role, particularly within the innovative landscape of a Greenfield Cloud-native Bank Development programme. We pride ourselves on fostering a collaborative culture that encourages professional growth and development, providing employees with opportunities to enhance their skills while working alongside industry experts. Located in a vibrant area, we also offer competitive benefits and a commitment to maintaining a healthy work-life balance, making us an attractive employer for those seeking meaningful and rewarding careers in banking.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Transformation Principal in London
✨Tip Number 1
Network with professionals in the digital transformation space. Attend industry events, webinars, or local meetups to connect with people who are already working in similar roles. This can help you gain insights into the skills and experiences that are most valued.
✨Tip Number 2
Familiarise yourself with the latest technologies and platforms relevant to digital transformation, such as Salesforce or SAP. Consider taking online courses or certifications to enhance your knowledge and demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare for interviews by practising how to articulate your experience in managing digital transformation projects. Be ready to discuss specific examples of how you've contributed to project success and engaged with stakeholders effectively.
✨Tip Number 4
Showcase your leadership skills by highlighting any experience you have in mentoring or guiding junior team members. Employers value candidates who can not only lead projects but also help develop the skills of others in the team.
We think you need these skills to ace Digital Transformation Principal in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in digital transformation and consulting. Use specific examples that demonstrate your ability to manage large-scale projects and engage with stakeholders.
Craft a Compelling Cover Letter:In your cover letter, express your passion for digital transformation and how your skills align with the role. Mention your experience with technologies like Salesforce or SAP, and how you can contribute to SoftServe's objectives.
Showcase Communication Skills:Since the role requires effective communication with both technical and non-technical stakeholders, provide examples in your application that demonstrate your strong interpersonal skills and ability to convey complex ideas clearly.
Highlight Continuous Learning:Mention any recent training or certifications related to digital transformation or project management. This shows your commitment to professional growth and readiness to adapt to new technologies and methodologies.
How to prepare for a job interview at SoftServe
✨Understand Digital Transformation
Make sure you have a solid grasp of what digital transformation means in the context of business. Be prepared to discuss how you've contributed to similar initiatives in the past and how you can apply that experience to help the company achieve its goals.
✨Showcase Your Stakeholder Engagement Skills
Since the role involves engaging with client stakeholders, be ready to share examples of how you've successfully communicated and collaborated with various teams. Highlight your ability to manage expectations and foster a collaborative environment.
✨Demonstrate Technical and Business Acumen
The ideal candidate needs to balance technical knowledge with business insight. Prepare to discuss specific technologies you've worked with, such as Salesforce or SAP, and how they align with business strategies to drive growth and efficiency.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenges in digital transformation projects. Think of scenarios where you've identified pain points and implemented solutions, and be ready to explain your thought process.
