Digital Transformation Lead

SoftServe is a global digital solutions company headquartered in Austin, Texas, founded in 1993. Our associates work on 2,000+ projects with clients in the USA, Europe, LATAM, and APAC. We are about people who create bold things, make a difference, have fun, and love their work.

Our Digital Transformation Team is actively ensuring complex programs remain aligned with SoftServe's broader strategic goals and objectives. A profound understanding of digital strategy and transformation allows us to exhibit a unique blend of technical savvy and executive presence.

• Develop and Implement Digital Strategies
• Close, and deliver customized client engagements that enable digital transformation for clients through leveraging the most effective technologies and platforms.
• Manage transformation programs, ensuring that they are delivering the expected value to the customer, are delivered on time, within scope, and budget, while maintaining a focus on quality and stakeholder satisfaction.
• Change management procedure (Cost, Time, Quality) within a program (and related project portfolio).
• Contribute to risk management and mitigation within the program.
• Engage with senior leadership, providing strategic insights and implementation guidance to influence decision-making processes and garner support for transformation initiatives.
• Coordinate various aspects of transformation programs, including technology implementation and change management, to ensure seamless integration and adoption across the organization.
• Ensure the alignment of all processes within the project portfolio and usage of best practices.
• Exhibit adaptability to evolving business landscapes and emerging technologies, applying a strategic approach to problem-solving.
• Maintain relationships with key client stakeholders; contribute to shaping and developing opportunities, working with SoftServe’s sales team and with C-level clients.

• Experience and recent track record of success in IT Consulting or IT Management Consulting with regional or global consulting firms.
• Demonstrated record of creating and executing digital/technology-oriented client transformation programs.
• Track record of developing and expanding client relationships with an executive focus.
• Industry experience in at least one of the following: Financial Services, Consumer, Travel, Media, Communications, Energy, or Healthcare/Life Sciences.
• Understanding and ability to articulate the vision for modern engineering and operations.

• Strong leadership skills for guiding teams to deliver digital transformation initiatives.
• Outstanding analytical, stakeholder influencing, and cross-functional collaboration skills.
• Growth mindset with an ability to work with a diverse and global team.
• Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI.
• Proficiency in project management methodologies and tools.
• Excellent communication skills, both verbal and written.
• Building and maintaining strong relationships with key stakeholders.
• Adept at identifying challenges and obstacles in the digital transformation journey.
• Strong risk management skills for identifying and mitigating risks associated with digital transformation.
• Proficiency in managing relationships with external vendors and partners.

The digital landscape is constantly evolving, so a willingness to learn and adapt to new technologies and trends is essential for staying ahead in this role.

Together we will become trusted advisors, define the ways to maximize business value from complex digital transformation programs, and accelerate the adoption of new technologies and methodologies for our customers.

Help you with your individual initiatives — we are open to them, just come and share your ideas!

Care for your wellness with a health insurance package.

Work with a diverse team of professionals in a collaborative enterprise environment.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.