At a Glance
- Tasks: Build and grow strategic relationships with key retail clients while driving business outcomes.
- Company: Join SoftServe, a global leader in digital solutions with a mission to empower change.
- Benefits: Access to extensive learning resources, health insurance, and opportunities for personal initiatives.
- Other info: Dynamic work environment with a focus on diversity, equity, and social responsibility.
- Why this job: Make a real impact in the retail industry while collaborating with passionate experts.
- Qualifications: 10+ years in account management, experience with cloud services, and strong analytical skills.
The predicted salary is between 80000 - 100000 € per year.
SoftServe is a global digital solutions company with associates working across client projects in the EMEA and North America. We empower talented people to change the world and understand that the best way to build our future is to help you build yours. As a digital authority that advises and provides cutting-edge technology, we reveal, transform, accelerate, and optimize the way enterprises and software companies do business.
At SoftServe, our mission is to enable talented people to change the world for the better. A key piece of this mission is our Diversity, Equity and Social Responsibility towards clients, partners, communities, our planet, and to each. We are a community of passionate people who take action on what matters, and we have the opportunities to make a difference through technology and corporate volunteering, improving IT education, promoting well-being, and making sustainable choices for the environment. As SoftServe grows, we make sure so does our positive impact on the world.
Our Client Success team is looking for an exceptional Client Partner to join our global community of talented experts. You will be able to establish and grow business relationships with key strategic Enterprise Retail Accounts.
- IF YOU ARE A Client Partner or enterprise account manager with 10+ years of success managing and expanding strategic enterprise accounts
- Experienced with Google Cloud, AWS, Azure, custom application development, IT consulting, eCommerce, Big Data, or digital services in existing client accounts in the retail industry
- Skilled in account strategy with strong networks in UK Retail, growth planning, and consultative selling with measurable results
- Strategic, analytical, and collaborative, adept at aligning business goals with technology-driven solutions
- Confident engaging with executive-level stakeholders and cross-functional teams
- Holding a Bachelor’s or Master’s degree in Business, IT, or related field; certifications like CBRM, CSAP, or PMP are a plus
- Willing to travel up to 30% to client and team locations (London and Coventry)
AND YOU WANT TO:
- Deepen and grow strategic relationships with Enterprise Clients in the UK region
- Develop and execute account growth plans aligned with client objectives and SoftServe’s strategy
- Lead contract negotiations and close complex, high-value opportunities
- Drive client satisfaction, loyalty, and retention by delivering measurable business outcomes
- Collaborate with delivery and marketing teams to ensure seamless execution and consistent value creation
- Stay informed on market trends and industry challenges to position SoftServe as a trusted advisor
- Experience of selling Professional Services - is a must.
TOGETHER WE WILL:
- Have access to 11,300+ learning solutions with SoftServe University and Udemy Business
- Extend your skillset and gain practical experience by cooperating with seasoned SoftServians
- Help you with your individual initiatives as we are open to them, just come and share your ideas!
- Care for your wellness with a health insurance package
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.
Client Partner (Retail) employer: SoftServe
At SoftServe, we pride ourselves on being an exceptional employer that champions diversity, equity, and social responsibility while empowering our associates to make a meaningful impact in the world. Our collaborative work culture fosters innovation and personal growth, offering access to over 11,300 learning solutions through SoftServe University and Udemy Business, alongside comprehensive health insurance to support your well-being. Join us in London or Coventry as a Client Partner and be part of a passionate community dedicated to transforming the retail industry through cutting-edge technology and strategic partnerships.
StudySmarter Expert Advice🤫
We think this is how you could land Client Partner (Retail)
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, webinars, or even local meetups. The more you engage with others, the better your chances of landing that Client Partner role.
✨Showcase Your Expertise
When you get the chance to chat with potential employers, make sure to highlight your experience with Google Cloud, AWS, and other relevant tech. Share specific examples of how you've driven success in previous roles to really impress them.
✨Be Ready for the Interview
Prepare for those tricky interview questions by practising your responses. Think about how you can align your skills with SoftServe's mission and values. Confidence is key, so know your stuff and own the conversation!
✨Apply Through Our Website
Don't forget to apply directly through our website! It shows you're genuinely interested in joining the SoftServe community. Plus, it makes it easier for us to spot your application and get you on our radar.
We think you need these skills to ace Client Partner (Retail)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Client Partner role. Highlight your experience in managing enterprise accounts and any relevant certifications to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the retail industry and how your background makes you the perfect fit for SoftServe. Be genuine and let your personality come through.
Showcase Your Achievements:When detailing your past roles, focus on measurable outcomes. Did you increase client satisfaction or drive significant revenue growth? We love numbers, so don’t shy away from sharing your successes!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our community at SoftServe!
How to prepare for a job interview at SoftServe
✨Know Your Stuff
Make sure you’re well-versed in the latest trends and technologies in the retail sector, especially around Google Cloud, AWS, and eCommerce. Brush up on your knowledge of SoftServe’s services and how they align with client needs.
✨Showcase Your Success Stories
Prepare specific examples of how you've successfully managed and expanded enterprise accounts. Highlight measurable results from your previous roles to demonstrate your impact and strategic thinking.
✨Engage with Confidence
Practice engaging with executive-level stakeholders. Be ready to discuss how you can align business goals with technology-driven solutions, showcasing your consultative selling skills.
✨Ask Insightful Questions
Prepare thoughtful questions that show your interest in SoftServe’s mission and values. Inquire about their approach to client satisfaction and how they measure success in their partnerships.
