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For Companies At a Glance
- Tasks: Lead digital transformation in payments, working with fintechs and payment platforms.
- Company: Join SoftServe, a global leader in digital solutions with a fun and innovative culture.
- Benefits: Competitive salary, professional development, and opportunities to shape the future of payments.
- Why this job: Make a real impact in the payments industry while collaborating with top-tier clients.
- Qualifications: 5+ years in payments, strong product management skills, and excellent communication.
- Other info: Dynamic environment with opportunities for growth and industry recognition.
The predicted salary is between 36000 - 60000 £ per year.
SoftServe is a global digital solutions company with headquarters in Austin, Texas, founded in 1993. Our associates are currently working on 2,000+ projects with clients in the USA, Europe, and APAC region. We help financial institutions build digital products, innovate, and transform their business models by leveraging cloud, data, and artificial intelligence. Our organization is structured around industry-focused verticals, enabling us to combine deep financial services domain expertise with strong engineering and technology capabilities.
IF YOU ARE
- A payment domain professional with 5+ years of experience, combining strong industry expertise with product management, and hands-on delivering digital payment solutions and consulting engagements.
- A confident discovery lead who can frame complex problems, align stakeholders, define the right approach, and facilitate interviews and workshops to uncover improvement opportunities in business processes and technology.
- Skilled in process analysis and structured problem-solving, including benchmarking, applying industry best practices, mapping dependencies, prioritising initiatives, and identifying risks and assumptions.
- Experienced in payments ecosystem (B2C and B2B), with a strong understanding of key industry participants: payment schemes (Visa, Mastercard), issuers, acquirers, payment service providers (PSPs), gateways, and emerging payment models.
- Knowledgeable of core payments capabilities and processes, including merchant onboarding, payment methods and transaction flows, dispute and chargeback management, settlement and reconciliation, fraud and risk management, and regulatory considerations (ETA, Nacha, SWIFT, PCI DSS, SEPA).
- Familiar with modern payment platforms and architecture, including payment gateways, payment orchestration solutions, SaaS payment platforms, and broader payment platform ecosystems.
- Adept at creating high-quality consulting assets, such as points of view, assessments, recommendations, playbooks, and domain overview presentations.
- Comfortable supporting pre-sales and client pursuits from understanding industry challenges and client insights to contributing to RFP/RFI responses, proposal narratives, business case estimates, and scope definition.
- A strong communicator in English (C1) who can tailor messages effectively for subject-matter experts, managers, and C-level stakeholders.
- Practical with industry and collaboration tools, including PowerPoint, Visio, Miro (or similar), and AI-based productivity tools such as GPT, Copilot, or Claude.
- A trusted-advisor mindset holder capable of quickly building credibility, listening first, and keeping discussions focused on outcomes and business value.
- Knowledgeable of data governance and privacy principles and disciplined in handling sensitive client information.
- Experienced working with e-commerce merchants, payment gateway integrations, and settlement and reconciliation processes (as an advantage).
- An expert in collaborating with engineering teams to deliver product roadmaps, product analytics, or conversion optimisation initiatives (would be a plus).
- Industry certifications or ongoing professional development in payments, fintech, or digital product management: CPP, VPP, MPP, APRP, AAP, PCIP or similar (would be a plus).
AND YOU WANT TO
- Shape how SoftServe serves Payments companies globally.
- Work directly with executives of fintechs, PSPs, and payment platforms.
- Lead discovery engagements that turn business challenges into digital transformation roadmaps.
- Build accelerators, frameworks, and thought leadership for the payments industry.
- Help clients improve merchant experience, payment performance, risk management, and operational efficiency.
- Guide delivery teams to ensure solutions align with industry best practices.
- Represent SoftServe’s payments expertise in industry events and client discussions.
TOGETHER WE WILL
- Turn your payments expertise into real transformation programs.
- Work with global clients and cross-functional teams across consulting, engineering, and product.
- Build the next generation of digital payment solutions.
- Grow a global payments practice with strong industry recognition.
- Support your professional development and thought leadership.
All qualified applicants will receive consideration for employment without regard to race, colour, religion, age, sex, national origin, disability, sexual orientation, gender identity/expression, or protected veteran status. SoftServe is an Equal Opportunity Employer.
Payments Product & Advisory Manager in City of London employer: SoftServe
Contact Detail:
SoftServe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Payments Product & Advisory Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the payments industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research SoftServe and understand their projects and values. Tailor your responses to show how your experience aligns with their mission of transforming financial institutions.
✨Tip Number 3
Showcase your expertise! Bring along examples of your past work, especially any consulting assets or digital payment solutions you've developed. This will help demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the SoftServe team.
We think you need these skills to ace Payments Product & Advisory Manager in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Payments Product & Advisory Manager. Highlight your experience in digital payment solutions and product management, and don’t forget to mention any relevant industry certifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about payments and how your skills align with our mission at SoftServe. Be sure to include specific examples of your past successes.
Showcase Your Communication Skills: As a strong communicator, it’s important to demonstrate this in your application. Use clear and concise language, and make sure to tailor your messages for different audiences, just like you would when engaging with stakeholders.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at SoftServe
✨Know Your Payments Inside Out
Make sure you brush up on your knowledge of the payments ecosystem, including key players like Visa and Mastercard. Be ready to discuss your experience with payment methods, transaction flows, and any relevant regulatory considerations. This will show that you’re not just familiar with the industry but are also a true expert.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've tackled complex problems in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Highlight your ability to align stakeholders and facilitate discussions that lead to actionable insights.
✨Communicate Like a Pro
Since you'll be interacting with C-level executives and various stakeholders, practice tailoring your communication style. Be clear and concise, and ensure you can explain technical concepts in a way that’s easy for non-experts to understand. This will demonstrate your strong communication skills.
✨Bring Your Consulting Assets
If you have created high-quality consulting assets like assessments or playbooks, be prepared to discuss them. Bring examples to the interview if possible. This will not only showcase your expertise but also your ability to deliver value through structured frameworks and thought leadership.