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- Tasks: Transform business goals into a clear vision and manage product backlogs effectively.
- Company: Join a leading IT services firm with a focus on innovation.
- Benefits: Full-time role with competitive salary, training opportunities, and flexible work arrangements.
- Why this job: Be part of exciting projects that shape the future of banking technology.
- Qualifications: Experience in CRM and strong communication skills are essential.
- Other info: Dynamic team environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Is it Onsite/Remote/Hybrid: 4 days onsite in a week
Start Date: Immediate
Job Description:
- Dynamics 365 Certified Consultant, having worked as Business Analyst
- Good experience in CRM within leading Banking organisation
- Define and communicate the product vision and stakeholder alignment.
- Translate business goals into a clear vision and roadmap, continuously engage stakeholders and the development team, and make decisions to keep the product on track toward desired outcomes.
- Prioritise and manage the product backlog. Ensure backlog items are clearly defined, ordered by value and risk, and ready for development.
- Make tradeâoff decisions to maximise product value and adjust priorities based on feedback and changing business needs.
- Leading and/or participating in discovery analysis meetings with the client to understand current business processes that need to be incorporated into Dynamics CRM.
- Expert in writing User stories with elaborate definition of done.
- Conducting GAP analyses to determine difference between application and business processes.
- Providing a demonstration of software and solution to prospects or at customer events.
- Gathering system and software requirements and documentation of Product backlog/User stories.
- Creating documentation to define workflow and requirements.
- Identifying creative solutions for processes that arenât fully accomplished by standard Dynamics CRM processing.
- Working with the client to understand legacy data components and identifying and documenting the appropriate location for such data in Dynamics CRM.
- Designing, architecting and implementing integrations and migrations between Dynamics CRM and a variety of products.
- Training users in a handsâon methodology.
- Providing onâgoing support to end users, assisting with troubleâshooting or additional training via email, phone or site visits.
- Maintaining and expanding client relationships through delivery of highâquality services.
- Provide expert advice on the CRM Dynamics supported features and Banking domain.
- Ability to work efficiently with offshore Agile team members.
- Ability to share knowledge and train lower level staff.
- Ability to communicate effectively, both orally and in writing.
- Desire to learn and grow.
- Should be flexible and adaptable to work under tight timelines.
Seniority Level: Entry level
Employment Type: Fullâtime
Job Function: Research, Analyst, and Information Technology
Industries: IT Services and IT Consulting
Dynamics 365 Business Analyst in London employer: SoftNice
Contact Detail:
SoftNice Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Dynamics 365 Business Analyst in London
â¨Tip Number 1
Network like a pro! Reach out to your connections in the banking and IT sectors. Let them know you're on the lookout for a Dynamics 365 Business Analyst role. You never know who might have the inside scoop on an opportunity!
â¨Tip Number 2
Prepare for those interviews! Brush up on your CRM knowledge and be ready to discuss how you've tackled business processes in the past. Use real examples to show how you can translate business goals into actionable plans.
â¨Tip Number 3
Show off your skills! If you get the chance, demonstrate your understanding of user stories and backlog management during interviews. Bring along any relevant documentation or examples from previous projects to back up your claims.
â¨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are proactive about their job search. Plus, it gives us a chance to see your application in action and understand your fit for the role.
We think you need these skills to ace Dynamics 365 Business Analyst in London
Some tips for your application đŤĄ
Show Off Your CRM Skills: Make sure to highlight your experience with Dynamics 365 and CRM in your application. We want to see how you've tackled challenges in previous roles, especially in a banking context. Donât hold back on those details!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so make sure your user stories and examples are easy to follow. Remember, weâre looking for someone who can communicate effectively, both in writing and verbally.
Tailor Your Application: Donât just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Dynamics 365 Business Analyst role. Show us how your goals align with our vision and how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, it shows us youâre keen on joining the StudySmarter family!
How to prepare for a job interview at SoftNice
â¨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Dynamics 365, especially its CRM functionalities. Be ready to discuss how you've used it in past roles, particularly in a banking context. This will show that you understand the product and can hit the ground running.
â¨Master the Art of User Stories
Since writing user stories is a key part of the role, practice crafting clear and concise user stories with a well-defined 'definition of done'. Bring examples to the interview to demonstrate your experience and understanding of this process.
â¨Engage with Stakeholders
Prepare to talk about your experience in engaging stakeholders and aligning their needs with product vision. Think of specific instances where you successfully managed stakeholder expectations and how you prioritised their feedback in your work.
â¨Showcase Your Problem-Solving Skills
Be ready to discuss how you've conducted GAP analyses and identified creative solutions for business processes. Share examples of challenges you've faced and how you overcame them, especially in relation to integrating or migrating data within Dynamics CRM.