At a Glance
- Tasks: Lead transformative banking programs and drive delivery excellence across multiple domains.
- Company: Dynamic financial services firm focused on innovation and client success.
- Benefits: Competitive salary, career growth opportunities, and a chance to shape the future of banking.
- Other info: Join a collaborative team and engage with senior leaders in a fast-paced environment.
- Why this job: Make a real impact in the banking sector while working with cutting-edge technologies.
- Qualifications: 20+ years in IT, with 10+ years leading large-scale banking transformations.
The predicted salary is between 60000 - 75000 £ per year.
We are seeking an experienced Program Director to lead large-scale Banking and Financial Services transformation programs across Payments, Forex, Core Banking, Treasury, and Digital Banking domains. This is a senior client-facing leadership role responsible for managing strategic customer programs, overseeing multiple workstreams, driving delivery excellence, and ensuring realization of business outcomes.
The Program Director will serve as the primary executive interface for the Customer, providing leadership across delivery, solutioning, governance, risk management, and stakeholder alignment. The role requires an accomplished leader with a strong technology and banking domain background with proven experience in delivering complex banking transformation programs while managing senior client relationships and executive stakeholders.
Key Responsibilities- Program Leadership & Delivery Management: Lead large-scale Banking and Financial Services transformation programs across Payments, Core Banking, Forex, Treasury, and Digital Banking domains. Own end-to-end delivery of multiple workstreams, ensuring commitments are met for scope, schedule, budget, quality, and business outcomes. Establish effective program governance, delivery metrics, and operating models to drive execution excellence and predictability.
- Executive Stakeholder & Client Relationship Management: Serve as the primary client-facing executive and trusted advisor for strategic banking programs. Build strong relationships with CXOs, business leaders, technology stakeholders, and program sponsors. Lead Steering Committee meetings, Executive Business Reviews, governance forums, and executive communications. Drive customer satisfaction through proactive communication, transparent reporting, issue resolution, and strategic advisory support.
- Strategic Solutioning & Transformation Advisory: Partner with customers to define transformation roadmaps aligned with business objectives and industry trends. Drive innovation initiatives leveraging GenAI/Agentic AI, automation, cloud, and modern engineering practices.
- Governance, Risk & Compliance Management: Establish and lead robust governance frameworks for program oversight, decision-making, and stakeholder alignment. Proactively identify and manage risks, dependencies, escalations, and cross-functional challenges across multiple workstreams.
- Business Outcomes, Reporting & Continuous Improvement: Drive measurable business value and successful realization of transformation objectives across engagements. Monitor program performance through KPIs, financial metrics, delivery dashboards, and executive scorecards. Provide concise executive reporting on program health, risks, achievements, and strategic priorities.
- Must Have: 20–25 years of overall experience in Information Technology and Technology Services. Minimum 10+ years of experience leading large programs, portfolios, or strategic customer programs. Proven experience delivering large-scale Banking and Financial Services transformation programs. Strong domain expertise in one or more of the following: Payments, Core Banking, Treasury & Forex, Lending, Digital Banking, Wealth Management. Demonstrated success of managing multi-million-dollar programs with multiple workstreams and distributed delivery teams. Ability to engage effectively with CXOs, business sponsors, and senior technology leaders. Excellent communication, negotiation, and strategic consulting skills.
- Nice-to-Have: PgMP, SAFe, Agile, or similar leadership certifications. Technical background in Software Engineering, Enterprise Architecture, Cloud Technologies, Digital Transformation. Exposure to regulatory and compliance frameworks such as ISO 20022, PCI-DSS, ISO 27001, SWIFT, Basel, and related banking standards. Experience with GenAI/Agentic AI driven delivery transformation and intelligent automation initiatives.
Program Director - Banking & Financial Services Transformation Engagements in City of London employer: SoftNice UK Limited
As a leading employer in the tech industry, we offer an innovative work culture that fosters collaboration and creativity, making it an ideal environment for a Dynamics 365 CRM Architect. Our commitment to employee growth is evident through continuous learning opportunities and mentorship programs, ensuring you can advance your career while working on cutting-edge projects in a vibrant location. Join us to be part of a team that values your expertise and encourages impactful contributions to enhance customer engagement solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Program Director - Banking & Financial Services Transformation Engagements in City of London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like SoftNice UK Limited. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Program Director - Banking & Financial Services Transformation Engagements in City of London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to SoftNice UK Limited.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on SoftNice UK Limited's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at SoftNice UK Limited
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with SoftNice UK Limited.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at SoftNice UK Limited will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former SoftNice UK Limited employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
