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- Tasks: Welcome guests, manage reception duties, and support events at our vibrant office.
- Company: Softcat is a fun-loving company with a warm culture focused on employee satisfaction.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be a cultural ambassador and make a positive impact in a collaborative workplace.
- Qualifications: Excellent customer service skills and effective communication are essential.
- Other info: We celebrate individuality and encourage diverse applicants to apply.
The predicted salary is between 24000 - 33600 £ per year.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Property & Workplace Team as a Receptionist.
We seek a Receptionist who embodies a cheerful demeanour and can create a welcoming first impression for Softcat. A Receptionist is a cultural ambassador who lives and promotes Softcat values every day. They always offer excellent customer service and create a great place to work or visit for employees and guests alike. This is an onsite role based in our head office in Marlow, Buckinghamshire.
As a Receptionist you will be responsible for:
- Reception Duties such as front of house, customer, guest and vendor greeting and always ensuring a welcoming reception area.
- Event Support and Experience: Assisting local departments and partners with delivering fantastic, engaging, employee focused events.
- Support delivery of FM-related operational activities working in partnership with third-party service providers and in-house teams to meet the business and occupancy needs.
- Assist the Workplace manager with the delivery of hard services i.e., HVAC, Plumbing, Electrical.
- Facilitate and undertake ad-hoc daily event requests by local departments.
- Ensure Fire Warden, First Aid and Manual Handling lists etc; are up to date and adequate cover is maintained.
- Ensure signage is correct, compliant, and updated i.e., Fire, maintenance, etc.
We'd love you to have:
- Excellent customer service skills
- Ability to communicate effectively through Microsoft Office suite
- Highly organised and resourceful
- Good oral and written communication skills
- Ability to handle multiple tasks and prioritise effectively
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.
Receptionist employer: Softcat
Contact Detail:
Softcat Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with Softcat's values and culture. As a Receptionist, you'll be the first point of contact for visitors, so understanding what makes Softcat unique will help you embody their ethos and create a welcoming atmosphere.
✨Tip Number 2
Practice your customer service skills in real-life scenarios. Whether it's volunteering or part-time work, gaining experience in a front-facing role will boost your confidence and prepare you for the dynamic environment at Softcat.
✨Tip Number 3
Network with current or former employees of Softcat. Engaging with them can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the interview process.
✨Tip Number 4
Showcase your organisational skills by preparing for potential tasks you might handle as a Receptionist. Think about how you would manage multiple priorities and demonstrate your ability to stay calm under pressure during your interactions.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Softcat is looking for in a Receptionist. Pay attention to the skills and qualities they value, such as excellent customer service and effective communication.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Receptionist role. Emphasise your customer service experience and any administrative skills you possess, as these are crucial for the position.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention how your values align with Softcat's culture and how you can contribute to creating a welcoming environment.
Showcase Your Soft Skills: In your application, highlight your soft skills such as organisation, resourcefulness, and ability to handle multiple tasks. These are essential for a Receptionist, so provide examples of how you've demonstrated these skills in past roles.
How to prepare for a job interview at Softcat
✨Show Your Cheerful Demeanour
As a Receptionist, your first impression is crucial. Make sure to greet everyone with a warm smile and a friendly attitude. This reflects the company culture at Softcat and shows that you embody their values.
✨Demonstrate Excellent Customer Service Skills
Prepare examples of how you've provided outstanding customer service in the past. Be ready to discuss how you handle difficult situations and ensure a positive experience for guests and employees alike.
✨Be Organised and Resourceful
The role requires juggling multiple tasks. Highlight your organisational skills by discussing how you prioritise tasks and manage your time effectively. Consider sharing specific tools or methods you use to stay organised.
✨Familiarise Yourself with Softcat's Values
Research Softcat's core values and be prepared to discuss how you align with them. Showing that you understand and can promote these values will demonstrate your commitment to being a cultural ambassador for the company.
