At a Glance
- Tasks: Support the Procurement team by managing orders and liaising with suppliers.
- Company: Join Softcat, a leading tech solutions company with a stellar reputation.
- Benefits: Enjoy a collaborative environment, career growth, and employee-first culture.
- Other info: Fast-paced role with insights into the purchasing process.
- Why this job: Kickstart your career in a dynamic role with real impact on customer satisfaction.
- Qualifications: Strong communication skills and a passion for teamwork.
The predicted salary is between 25000 - 30000 € per year.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Order Management Team.
The Procurement department is responsible for processing all customer orders whilst achieving high standards of order accuracy. We are a highly motivated group of individuals who collectively work together to ensure that our reputation as a first-class Procurement team is upheld.
This role sits within the Support Team, providing day to day support to a busy Procurement and Sales team. This varied and fast paced role will give you insight into the overall purchasing process. Working as an integral member of the team, you will be responsible for looking after the team's shared inbox which can include requests and queries from both internal and external contacts. You will also be responsible for chasing our suppliers for all outstanding orders and maintaining accurate ETA and invoice dates to ensure our customers are kept informed on the status of their order.
Responsibilities:- Invoicing order confirmations received into the inbox related to Multinational orders
- Managing full multinational backlog of orders, liaising with international suppliers on ETA dates and delivery dates
- Working with distribution and purchasers on order queries
- Providing PODs
Order Management Executive employer: Softcat plc
Softcat is an exceptional employer that prioritises employee growth and collaboration within a dynamic work environment. With a strong focus on innovation and support, our Order Management Executive role offers the chance to be part of a passionate team dedicated to maintaining high standards in procurement. Located in a thriving sector, we provide ample opportunities for career advancement while ensuring our employees are valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Order Management Executive
✨Tip Number 1
Network like a pro! Reach out to current employees at Softcat on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by understanding the role inside out. Familiarise yourself with the order management process and think of examples from your past experiences that showcase your skills in teamwork and problem-solving.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with someone from the team, let them know why you're excited about the role and how you can contribute to their success. Passion goes a long way!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Softcat family.
We think you need these skills to ace Order Management Executive
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Order Management Executive role. Highlight any relevant experience in order processing or customer service to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re excited about joining our team and how your background aligns with our values. Keep it friendly and professional!
Showcase Your Team Spirit:Since we value collaboration, mention any experiences where you’ve worked as part of a team. We want to see how you contribute to a positive team environment and support your colleagues.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Softcat plc
✨Know the Company Inside Out
Before your interview, take some time to research Softcat and its values. Understand their approach to customer service and how they maintain their reputation as a first-class Procurement team. This will not only show your enthusiasm but also help you align your answers with their company culture.
✨Showcase Your Team Spirit
Since this role is all about collaboration, be prepared to discuss examples of how you've worked effectively in a team. Highlight any experiences where you contributed to a group goal or helped resolve conflicts, as this will demonstrate that you're a great fit for their enthusiastic and passionate team.
✨Be Ready for Practical Scenarios
Expect to face situational questions related to order management and customer service. Think about how you would handle queries from internal and external contacts or manage a backlog of orders. Practising these scenarios can help you articulate your thought process clearly during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for managing orders, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
