Softcat plc in the UK is hiring a Tech Tower Service Delivery Manager to lead the service delivery for a defined Tech Tower, acting as the main point of contact for customers, partners and internal teams. You will own relationships, drive service reviews, report on service performance, and contribute to CX programmes while shaping delivery strategy.
You will collaborate with cross‑functional teams to implement improvements, manage escalations, and build strong stakeholder relationships.
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Tech Tower Service Delivery Lead — Hybrid & Flexible Hours in Manchester employer: Softcat plc
At Softcat, we pride ourselves on being a supportive and innovative employer, where collaboration and enthusiasm are at the heart of our work culture. As a Programme Manager, you'll have the opportunity to lead transformative projects within a dynamic team, while benefiting from our commitment to professional development and a competitive salary package. Our inclusive environment fosters individuality and diverse perspectives, ensuring that every employee can thrive and contribute to our collective success.
