Returns & Customer Care Specialist (Hybrid) in Manchester

Returns & Customer Care Specialist (Hybrid) in Manchester

Manchester Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Softcat plc

At a Glance

  • Tasks: Manage returns and assist customers with billing issues in a friendly team.
  • Company: Softcat plc, a company that values employee satisfaction and flexibility.
  • Benefits: Competitive salary, benefits package, and opportunities for personal growth.
  • Other info: Enjoy a hybrid working model with a focus on work-life balance.
  • Why this job: Join a supportive team and enhance your customer service skills.
  • Qualifications: Strong organisational skills, excellent communication, and Microsoft Office proficiency.

The predicted salary is between 30000 - 40000 Β£ per year.

Softcat plc, based in Marlow, is seeking a Customer Services Support Executive. This role focuses on managing the returns process and assisting with customer billing issues within a friendly team. Softcat prides itself on employee satisfaction and offers flexible working arrangements.

Applicants should have strong organisational skills, excellent communication capabilities, and proficiency in Microsoft Office. A competitive salary and benefits package is included, as well as opportunities for personal growth.

Returns & Customer Care Specialist (Hybrid) in Manchester employer: Softcat plc

Softcat plc is an excellent employer, offering a dynamic work environment in Marlow that fosters collaboration and innovation. With flexible working patterns and a strong emphasis on employee growth, you will have the opportunity to develop your skills in procurement while contributing to meaningful projects. The supportive culture and commitment to delivering value for money make Softcat a rewarding place to advance your career.

Softcat plc

Contact Details:

Softcat plc Recruitment Team

We think you need these skills to ace Returns & Customer Care Specialist (Hybrid) in Manchester

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Empathy
Team Collaboration