At a Glance
- Tasks: Lead a dynamic team in cyber security incident response and engineering.
- Company: Join Softcat, a top UK IT infrastructure provider with a collaborative culture.
- Benefits: Enjoy flexible working, competitive salary, and a range of perks including share incentives.
- Other info: Flexible working patterns available to suit your lifestyle and commitments.
- Why this job: Make a real impact in cyber security while developing your skills in a supportive environment.
- Qualifications: Experience in incident response and strong communication skills are essential.
The predicted salary is between 55000 - 65000 £ per year.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Cyber Operations Team! The Softcat Cyber Operations teams provide our customers with cyber security monitoring, analysis, assessment and remediation. It is our job to design and deploy effective security monitoring and assessment tools into customer IT systems to provide monitoring and detection capabilities against cyber threats. Our Engineering team is responsible for ensuring these tools are properly configured, deployed and maintained to deliver the service effectively.
Success. The Softcat Way. Passion. Intelligence. Fun. Responsible; these are the core values which define Softcat. We are one of the UK's leading IT infrastructure providers and a FTSE 250 listed company. The business is based on two key principles: outstanding customer service and employee satisfaction- both of which inspire our flexible, friendly approach to business.
Working as part of our Cyber Operations team, you will lead a team of SOC Analysts and Incident Responders, and work as a key member of the Engineering team responsible for delivering the engineering strategy defined by the Cyber Operations Manager and Lead Engineer. This includes ensuring best practice is applied to both Incident Response and Engineering activities, the continual development of platforms and services, and maintaining high standards across the function.
Responsibilities- Lead an Incident Response Team of technology-focused Analysts and Incident Responders, managing team workload, responsibilities and SLA adherence.
- Performance management of the team, including mentoring and coaching across the team as required, to develop and baseline skills against current and emerging threats within the Cyber threat landscape.
- Work with your line manager to agree and report on SLAs, OLAs, KPIs.
- Act as first escalation point – including but not limited to, technical and customer escalations.
- Knowledge and understanding of incident Response frameworks such as NIST CSF, SOC2 or equivalent.
- Knowledge and understanding of information security architecture and IT security policies relevant to logging (secure transport, retention, privacy by design).
- Organised, with strong communication skills both written and oral, and with the ability to translate and deliver technical information (standards, runbooks, feed specs) to a non-technical audience.
- Customer focused and proactive in resolving technical issues and challenges.
- Prior experience working within a Managed Service Provider or MSSP organisation is strongly preferred. Candidates who have performed a similar role but not necessarily in a SOC will be considered.
- Experience with other SIEM and related information security management platforms desirable, such as AlienVault, Elastic, EDR/MDR tools, vulnerability management platforms etc.
- Demonstrable knowledge of SIEM data modelling, event normalization, and enrichment strategies.
- Share incentive plan
- Life Assurance
- Holiday Trips
- Vouchers
- Partner/family Benefits
- Maternity, Paternity and Adoption support
- Pension
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working – 3 days in the office and 2 days working from home.
- Working flexible hours – flexing the times you start and finish during the day.
- Flexibility around school pick up and drop offs.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things.
Cyber Operations Senior Engineer & Team Leader in Manchester employer: Softcat plc
At Softcat, we pride ourselves on being a supportive and innovative employer, where collaboration and passion drive our success. Our Cyber Operations team not only leads in providing top-notch cyber security solutions but also fosters a culture of continuous learning and development, ensuring that every employee has the opportunity to grow and thrive. With flexible working arrangements, a competitive benefits package, and a commitment to diversity and inclusion, Softcat is an excellent place for those looking to make a meaningful impact in the IT infrastructure sector.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Operations Senior Engineer & Team Leader in Manchester
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Softcat plc, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Softcat plc
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Softcat plc. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Cyber Operations Senior Engineer & Team Leader in Manchester
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Softcat plc insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Softcat plc that you’re committed to staying ahead in the game.
How to prepare for a job interview at Softcat plc
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Softcat plc to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Softcat plc.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
