At a Glance
- Tasks: Join our Cyber Operations team to design and deploy security tools against cyber threats.
- Company: Softcat, a leading tech company focused on innovative cyber security solutions.
- Benefits: Enjoy a competitive salary, hybrid working, flexible hours, and great perks.
- Other info: Great career growth opportunities and support for diverse needs.
- Why this job: Make a real impact in cyber security while developing your skills in a supportive environment.
- Qualifications: Knowledge of incident response frameworks and strong communication skills are essential.
The predicted salary is between 50000 - 60000 £ per year.
About the Role
The Softcat Cyber Operations teams provides our customers with cyber security monitoring, analysis, assessment and remediation. It is our job to design and deploy effective security monitoring and assessment tools into customer IT systems to provide monitoring and detection capabilities against cyber threats. Our Engineering team is responsible for ensuring these tools are properly configured, deployed and maintained to deliver the service effectively.
Responsibilities
- Work with customers and internal stakeholders to identify development and improvement opportunities and continually evaluate our cyber practices and capabilities to increase effectiveness and timeliness of the service.
- Provide on‑call support alongside other senior team members as part of a continuous on‑call rota.
- Work as a senior member of Engineering, designing and developing security tooling, automation, best practice and efficiency across the platforms in use and surrounding technical practices.
- Deliver end‑to‑end SIEM/Sentinel engineering by onboarding customers, configuring data connectors, integrations, KQL, automation, dashboards and reporting.
- Drive continual tuning, enrichment and optimisation across Sentinel and align with other SIEM tools.
Qualifications
- Knowledge and understanding of incident response frameworks such as NIST CSF, SOC2 or equivalent.
- Knowledge and understanding of information security architecture and IT security policies relevant to logging (secure transport, retention, privacy by design).
- Organised, with strong communication skills both written and oral, and the ability to translate and deliver technical information (standards, runbooks, feed specs) to a non‑technical audience.
- Customer focused and proactive in resolving technical issues and challenges.
- Prior experience working within a Managed Service Provider or MSSP organisation is strongly preferred. Candidates who have performed a similar role but not necessarily in a SOC will be considered.
- Experience with other SIEM and related information security management platforms desirable, such as AlienVault, Elastic, EDR/MDR tools, vulnerability management platforms etc.
- Demonstrable knowledge of SIEM data modelling, event normalization, and enrichment strategies.
- Ability to perform requirements analysis and use case modelling to define logging/integration needs for new and evolving services.
- Strong experience working with KQL, ADX, data connectors, GitHub and other components of MS Sentinel.
Benefits
- Competitive salary and benefits package.
- Hybrid working – 2 days in the office and 3 days working from home.
- Flexibility in working hours.
- Flexibility around school pick‑up and drop‑offs.
- Pension.
- Share incentive plan.
- Life Assurance.
- Holiday.
- Trips.
- Vouchers.
- Partner/family Benefits.
- Maternity, Paternity and Adoption support.
- Support and adjustments for disabilities or neurodiversity.
Cyber Operations Senior Engineer in Manchester employer: Softcat plc
At Softcat, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within our Cyber Operations team. With a competitive salary and a comprehensive benefits package, including hybrid working options and family-friendly policies, we are committed to supporting our employees' growth and well-being. Our focus on continuous improvement and professional development ensures that you will have ample opportunities to enhance your skills and advance your career in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Cyber Operations Senior Engineer in Manchester
✨Tip Number 1
Network like a pro! Reach out to folks in the cyber security field, especially those who work at Softcat or similar companies. Attend industry events, webinars, and meetups to make connections that could lead to job opportunities.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to SIEM, KQL, or any automation tools you've developed. This gives potential employers a tangible look at what you can do.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and incident response frameworks like NIST CSF. Be ready to discuss how you've tackled challenges in previous roles and how you can bring value to the team at Softcat.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Softcat.
We think you need these skills to ace Cyber Operations Senior Engineer in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cyber Operations Senior Engineer role. Highlight your experience with SIEM tools, incident response frameworks, and any relevant projects that showcase your skills in cyber security monitoring and analysis.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about cyber security and how your background aligns with our mission at StudySmarter. Don’t forget to mention specific experiences that demonstrate your problem-solving skills.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your written application reflects that. Use clear, concise language and avoid jargon where possible. We want to see how well you can translate technical information for a non-technical audience.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Softcat plc
✨Know Your Cyber Security Frameworks
Make sure you brush up on incident response frameworks like NIST CSF and SOC2. Being able to discuss these frameworks confidently will show that you understand the core principles of cyber security and can apply them in real-world scenarios.
✨Showcase Your Technical Skills
Be prepared to talk about your experience with SIEM tools, especially MS Sentinel, KQL, and data connectors. Bring examples of how you've used these tools in past roles to solve problems or improve processes, as this will demonstrate your hands-on expertise.
✨Communicate Clearly
Since you'll need to translate technical information for non-technical audiences, practice explaining complex concepts in simple terms. This skill is crucial for working with customers and internal stakeholders, so be ready to showcase it during the interview.
✨Demonstrate Customer Focus
Prepare to share examples of how you've proactively resolved technical issues for customers in the past. Highlighting your customer-centric approach will show that you're not just technically skilled but also committed to delivering excellent service.
