At a Glance
- Tasks: Lead change initiatives and ensure technology and processes deliver real benefits.
- Company: Join Softcat, a top UK IT infrastructure provider with a vibrant culture.
- Benefits: Enjoy flexible working hours, competitive salary, and great perks.
- Other info: Embrace individuality and enjoy excellent career growth opportunities.
- Why this job: Make a real impact in a supportive team while driving meaningful change.
- Qualifications: Experience in change management and strong communication skills required.
The predicted salary is between 50000 - 60000 £ per year.
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Why Softcat? At the heart of our operations are our core values: Passion, Intelligence, Fun, Responsible and Community. These values are the pillars that Softcat and guide our every action. As one of the UK's leading IT infrastructure providers and a FTSE 250 listed company, we have built a reputation for excellence. Our strategy is simple – we believe that highly engaged employees are the key to building customer trust and loyalty over the years.
The Business Change Manager plays a critical role in ensuring that Softcat's technology, process, and organisational initiatives deliver real, measurable benefits. Working as part of the Change & Adoption team, and reporting to the Senior Business Change Manager, this role leads business readiness activity, champions user adoption, and ensures that change lands effectively across the organisation. The role acts as a connector between delivery teams, operational teams, and leadership to ensure changes are embedded sustainably.
- Change Strategy & Planning – develop and own holistic change strategies and plans that ensure initiatives are understood, adopted, and embedded successfully.
- Stakeholder Engagement & Communication – build strong, credible relationships across all levels of the business to ensure change lands effectively.
- Adoption, Training & Business Readiness – drive readiness and ensure teams feel confident, capable, and supported throughout change.
- Benefits Realisation & Continuous Improvement – ensure change is sustained and continues to drive value beyond go‑live.
We'd love you to have:
- Proven experience in a Business Change, Change Management, or similar people‑focused transformation role.
- Strong understanding of change frameworks and methodologies (e.g. Prosci ADKAR, APMG, Kotter), with the ability to apply them pragmatically.
- Excellent communication and stakeholder management skills, with confidence engaging senior leaders.
- Ability to translate complex concepts into clear, simple messages tailored to different audiences.
- Experience delivering change within technology‑enabled transformation programmes.
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Working flexible hours – flexing the times you start and finish during the day.
- Flexibility around school pick up and drop offs.
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/ Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture‑driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self. We offer a competitive salary and benefits package and will provide you with opportunities to grow, flourish, and achieve great things.
- Pension
- Share incentive plan
- Life Assurance
- Holiday Trips
- Vouchers
- Partner/family Benefits
- Maternity, Paternity and Adoption support
Business Change Manager in Manchester employer: Softcat plc
Contact Detail:
Softcat plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Manager in Manchester
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Business Change Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your experience with change frameworks and methodologies. Be ready to share examples of how you've successfully driven change in past roles.
✨Tip Number 3
Be prepared for interviews! Research Softcat’s values and think about how your own experiences align with them. Practice answering common interview questions, especially around stakeholder engagement and communication, so you can impress them with your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Softcat team. Don’t miss out on this opportunity!
We think you need these skills to ace Business Change Manager in Manchester
Some tips for your application 🫡
Be Authentic: When you're writing your application, let your true self shine through. We want to see the real you, so don’t hold back on sharing your unique experiences and perspectives.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Business Change Manager role. We love seeing how you can connect your background to our core values!
Showcase Your Communication Skills: Since this role involves a lot of stakeholder engagement, make sure your written application reflects your ability to communicate clearly and effectively. Use simple language to convey complex ideas, just like we do at Softcat.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role in a timely manner. Plus, it’s super easy!
How to prepare for a job interview at Softcat plc
✨Know Your Change Frameworks
Make sure you brush up on change management frameworks like Prosci ADKAR or Kotter. Be ready to discuss how you've applied these in past roles, as this will show your understanding and practical experience in driving change.
✨Engage with Stakeholders
Prepare to talk about your experience in building relationships across different levels of an organisation. Think of specific examples where you successfully engaged stakeholders and how that contributed to the success of a project.
✨Communicate Clearly
Practice translating complex concepts into simple messages. During the interview, aim to demonstrate your communication skills by explaining a past project in a way that anyone could understand, regardless of their background.
✨Show Your Passion for Change
Softcat values passion, so be sure to convey your enthusiasm for business change. Share stories that highlight your commitment to continuous improvement and how you’ve driven positive outcomes in previous roles.