At a Glance
- Tasks: Lead the strategy for Workspace Services and drive sales performance.
- Company: Join Softcat, a leading tech company with a focus on innovation and trust.
- Benefits: Enjoy flexible working hours, competitive benefits, and a supportive team culture.
- Other info: We celebrate individuality and support diverse backgrounds in our recruitment process.
- Why this job: Make a real impact in technology while developing your leadership skills.
- Qualifications: Proven experience in technology innovation and senior leadership roles.
The predicted salary is between 80000 - 100000 £ per year.
About Softcat
Softcat is a publicly listed business with over 3,000 employees, predominantly based across offices in the UK and Ireland, and a few internationally. Its success stems from ensuring the right technology is provided to customers, with industry-leading expertise and a commitment to building trust through service experience and delivery.
Your Role
The Head of Workspace Services will develop, deliver and communicate the Workspace Services strategy, supporting Softcat’s overall Technology Strategy. You will work with other business leaders to ensure service departments act efficiently to maximize returns on product and service investments and deliver a relevant and aligned proposition to new and existing customers.
Key Responsibilities
- Accountable for the Workspace Services strategy, ensuring it centers on supporting and driving Softcat sales performance.
- Work with the sales leadership team and appropriate sellers to achieve the Workspace Services sales budget YoY.
- Act as a permanent member of the Tech Tower Councils, representing key stakeholders and providing clear direction and regular communication.
- Chair the Service Councils for Workspace, ensuring the portfolio offers the right services and drives collaboration for a high-quality customer experience.
- Champion the priorities across Workspace services for all relevant customers, aligned with the sales strategy.
- Ensure delivery teams are well aligned and supported, working with department leads to put relevant processes, capacity and customer centricity in place.
- Manage technology opportunities to ensure Softcat continues to deliver solutions across the portfolio.
Qualifications
- Leader in technology innovation, skilled at engaging stakeholders, executives and suppliers with a commercial approach.
- Experience in a previous Workspace services role or senior technologist role across multiple sectors.
- Experience operating at a senior leadership level, either as an individual contributor or leading teams.
- Exceptional interpersonal and influencing skills, proven history of building and maintaining relationships across the wider business and a network of senior-level industry contacts.
- Passionate about developing teams and individuals and working across departments to deliver outcomes.
Flexible Working
- Flexible hours – flex your start and finish times during the day.
- Flexibility around school pick-up and drop-offs.
Working with us – wherever you work, we want you to experience the freedom and autonomy to realize your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Birmingham, Bristol, Glasgow, Leeds, London, Manchester, Marlow, Newcastle, South Coast
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you! If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence.
Benefits
- Pension
- Share incentive plan
- Life Assurance
- Holiday Trips
- Vouchers
- Partner/family Benefits
- Maternity, Paternity and Adoption support
Head of Workspace Services employer: Softcat plc
Softcat is an exceptional employer that prioritises employee growth and well-being, offering flexible working hours and a supportive environment that celebrates individuality. With a strong commitment to technology innovation and collaboration, employees are empowered to realise their potential while contributing to a high-quality customer experience. The company also provides a comprehensive benefits package, including a pension scheme, share incentive plan, and family support, making it an attractive place for professionals seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Workspace Services
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Softcat plc values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Softcat plc might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Softcat plc!
✨Direct Apply to Softcat plc
Let's not forget to apply directly through the Softcat plc website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Head of Workspace Services
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Softcat plc.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Softcat plc. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Softcat plc
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
