Softcat plc is seeking a Head of Service Operations to lead the Unified Service Desk and coordinate the Service Operations team. This role involves setting operational standards and managing service delivery across multiple platforms.
As a leader, you will own operational control models and ensure high-quality service levels. Additionally, the position offers flexible working patterns, allowing for hybrid work and flexible hours, supporting a work-life balance.
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Director of Service Operations & Live Service Excellence employer: Softcat plc
At Softcat, we pride ourselves on being a supportive and innovative employer, where collaboration and enthusiasm are at the heart of our work culture. As a Programme Manager, you'll have the opportunity to lead transformative projects within a dynamic team, while benefiting from our commitment to professional development and a competitive salary package. Our inclusive environment fosters individuality and diverse perspectives, ensuring that every employee can thrive and contribute to our collective success.
