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- Tasks: Lead customer onboarding and manage assessments in a dynamic tech environment.
- Company: Leading technology solutions company based in Manchester.
- Benefits: Flexible working, competitive salary, life assurance, and share incentives.
- Why this job: Join a team that values your input and enhances customer experiences.
- Qualifications: Proficiency in MS Office, planning skills, and a proactive mindset.
- Other info: Great opportunity for career growth in a supportive team.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology solutions company in Manchester is seeking a Customer Journey Executive to manage customer onboarding for assessments in their Intelligence Services team. This role involves coordinating with various stakeholders, ensuring excellent value delivery, and managing the full lifecycle of assessments.
Skills in MS Office, planning, and a proactive approach are essential. The company offers flexible working arrangements and a competitive salary with benefits including life assurance and share incentives.
Customer Journey Lead – Asset Intelligence in Birmingham employer: Softcat plc
Contact Detail:
Softcat plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Journey Lead – Asset Intelligence in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. We want to show that you’re not just another candidate but someone who genuinely cares about their mission and can contribute to their success.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise – understand what you want to convey about your skills and experiences.
✨Tip Number 4
Follow up after your interview with a thank-you email. It’s a simple gesture that shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Customer Journey Lead – Asset Intelligence in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Journey Lead role. Highlight your experience with customer onboarding and any relevant projects you've managed.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the role. Share specific examples of how you've delivered value in previous positions, especially in coordinating with stakeholders.
Show Off Your Skills: Don’t forget to mention your proficiency in MS Office and any planning tools you’ve used. We love seeing candidates who can demonstrate a proactive approach to their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Softcat plc
✨Know the Company Inside Out
Before your interview, make sure you research the technology solutions company thoroughly. Understand their products, services, and recent developments in the industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Journey Expertise
Prepare to discuss your experience with customer onboarding and managing assessments. Think of specific examples where you've successfully coordinated with stakeholders or improved customer satisfaction. This will demonstrate your capability to handle the responsibilities of the Customer Journey Lead role.
✨Highlight Your Planning Skills
Since planning is crucial for this position, be ready to talk about how you approach project management. Share examples of how you've organised tasks, prioritised deadlines, and ensured smooth execution of projects. This will illustrate your proactive approach and ability to manage the full lifecycle of assessments.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about the team dynamics, the tools they use for assessments, or how they measure success in customer onboarding. This not only shows your interest but also helps you gauge if the company is the right fit for you.
