Operations Transformation Manager - Fixed Term Contract till March 2026

Company Address: Shepherds Building Central, Charecroft Way, London, W14 0EH, GB

About Gousto

We believe home cooking is important. But in today’s busy world, it’s often the first thing to go. With Gousto, you choose recipes you’d like to cook and ta-dah! We deliver the perfectly measured ingredients. Skip the supermarket queue, and create delicious meals to share with those you love.

Here at Gousto, we are on a mission to become the most loved way to eat dinner, and for every meal to leave the planet better off. Gousto is changing how people shop, cook and eat food at home. It’s an incredibly exciting time to join our team - and we’re a friendly bunch! We’re proud to be one of the fastest-growing companies in the UK. Powered by data and a love of food, we’re a recipe box company that’s disrupting the sector, and we’re passionate about our diverse team and our customers. All of our people are responsible for the success of Gousto, and we’re passionate about creating an inclusive environment for all to thrive. Our guiding values - Dream, Deliver and Care - show our commitment to innovation, our ambition to hit goals at speed, and our deep respect for the people we work with.

Location: Warrington

Working Pattern: Monday to Friday, Site Based - with sporadic remote working where required as well as travel to other sites.

As the Operations Transformation Manager within our UNBOX Tribe, you will lead end-to-end projects that drive automation, scalability, and efficiency across Gousto Operations. You’ll bring exceptional organisational and stakeholder management skills to orchestrate seamless workflows and deliver continuous improvement—ensuring every customer enjoys an unrivalled unboxing experience.

Core Responsibilities

• Project manage automation initiatives using the capital expenditure (CapEx) stage gate process, ensuring delivery is on time, within budget, and aligned with operational requirements.
• Lead and support GAF programmes end-to-end, reducing risk and providing seamless delivery.
• Collaborate cross-functionally with Engineering, Technology, Continuous Improvement, Health & Safety, Operations and Unbox domains to ensure automation initiatives are designed and delivered in time and with operational feasibility, safety and cost-efficiency in mind.
• As an Operations subject matter expert you will utilise your deep understanding of factory and supply chain processes to ensure solutions are practical, scalable, and embedded effectively into business-as-usual.
• Maintain on-the-ground visibility by regularly attending trials, site visits and implementation activities, ensuring direct engagement with front-line teams and real-world validation of transformation initiatives.
• Champion continuous improvement by identifying operational challenges, surfacing risks early, and embedding learnings to enhance the delivery and sustainability of future transformation programmes.

Who You Are

• Strong expertise in operations management, supply chain leadership, and automation projects.
• Experience leading complex automation programs or tech-initiatives, especially within a fast-scaling organisation.
• Knowledge of change management frameworks, ensuring structured and risk-mitigated project execution.
• Strong skillset in stakeholder management, strategic mindset, organisation and delivery.
• Experience working in fast-paced, high-growth environments with evolving operational requirements.
• Knowledge of automation, digital transformation, and supply chain processes.

Qualifications

• Certification in Project Management (e.g., PMP, PRINCE2) would be beneficial.

Here at Gousto, we are on a mission to become the UK's most loved way to eat dinner! Whether it is creating diversity in our recipes or building new teams, we care about our people and the opportunities they have at Gousto. We are committed to equality of opportunity across our organisation. At all levels we promote equality, ensuring our people are consistently treated in a fair and equal manner. If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). If you like what you’ve read about Gousto and want to find out more please click I’m interested below to apply!