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For Companies At a Glance
- Tasks: Help customers find their dream sofa and provide an exceptional shopping experience.
- Company: Sofology, a fun and inclusive company that values its people.
- Benefits: Generous salary, team bonuses, discounts, and health support.
- Why this job: Join a vibrant team and make a real impact on customer satisfaction.
- Qualifications: Passion for customer service and interest in style and design.
- Other info: Opportunities for growth and a supportive, diverse work environment.
The predicted salary is between 10 - 13 £ per hour.
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa. So whether it’s about style, comfort, or everything in between, with your brilliant sofa knowledge you’ll help our customers find the right sofa for them, because we know that nothing feels like being at home on a sofa you love.
Sofology benefits:
- Great basic salary with generous, uncapped team bonus.
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family.
- Access to discounts at 100s of high street retailers (JD, ASOS & JustEat being a few of our Sofologists favourites!)
- Mental, physical and financial support (EAP).
- Enhanced maternity & adoption pay.
- Spend up to £1,000 at Currys / PC World and spread the cost through Sofology.
- Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend.
- A contributory health scheme, flu vaccines, access to a Doctor and private health check.
- Income protection, bereavement and life assurance.
- Holiday buy back scheme (5 days).
- Sharesave, volunteer days and a cycle to work scheme!
A day in the life of...
A retail sales consultant, you’ll spend your time doing so much more than sitting! Here are just a few of the things you’ll be getting up to:
- Partnering with our customers to help them find their dream sofa.
- Showcasing our fantastic products in true Sofology style.
- Always be offering that Very Important Customer experience - no ifs, no buts.
- Understanding the world of design and style so you can help our customers make the right sofa choice for them.
- Completing finance applications to check we’re offering the customer the right payment products.
- Using your passion for interior design to ensure store standards are striking.
- Utilising your continued knowledge of products to support your other team members and always sharing best practice.
- Honing in on your listening skills which allows you to have really relevant conversations with your customer.
- Helping your customer to really visualise what their new sofa will look like in their home through creative interactions.
- Recognising a customer’s needs and recommending the right additional products.
- Sharing your in-depth knowledge with your customer on how they can continue to love their sofa for longer by giving detailed after care advice.
In an ideal world...
You don’t need to have extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design. We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!
A little about Sofology:
We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
- Roll Out The Red Carpet: From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
- A Seat for Everyone: Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
- Bold By Design: We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible. Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Sales Assistant - Part Time - 12 Month Fixed Term in Swindon employer: Sofology
Contact Detail:
Sofology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part Time - 12 Month Fixed Term in Swindon
✨Tip Number 1
Get to know Sofology inside out! Familiarise yourself with their products and values. When you walk into that interview, show off your passion for sofas and how you can help customers find their dream piece.
✨Tip Number 2
Practice your listening skills! During the interview, be ready to demonstrate how you can connect with customers by understanding their needs. Share examples of how you've done this in the past, even if it's not in a sales role.
✨Tip Number 3
Show your team spirit! Sofology loves a collaborative environment, so highlight any experiences where you've worked well in a team. Talk about how you can contribute to that generous team bonus by supporting your colleagues.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Sofology family right from the start!
We think you need these skills to ace Sales Assistant - Part Time - 12 Month Fixed Term in Swindon
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for delivering that red carpet experience shine through. We want to see how much you care about helping customers find their dream sofa!
Be Yourself: Don’t be afraid to show your personality in your application. At Sofology, we believe there's a seat for everyone, so let us know what makes you unique and how you can contribute to our team.
Highlight Relevant Skills: Make sure to mention any skills or experiences that relate to style, design, or customer service. We love seeing how your background can help you connect with our customers and enhance their shopping experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly, and we can't wait to see what you bring to the table!
How to prepare for a job interview at Sofology
✨Know Your Sofas
Before heading into the interview, brush up on your sofa knowledge! Familiarise yourself with different styles, materials, and trends. Being able to discuss what makes a great sofa will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Sofology values a red carpet experience for customers, so be ready to share examples of how you've gone above and beyond in previous roles. Think about times when you’ve made a customer feel special or resolved an issue creatively.
✨Emphasise Teamwork
Since Sofology offers a team bonus rather than individual commissions, highlight your ability to work well in a team. Share stories that demonstrate your collaborative spirit and how you’ve supported colleagues in achieving shared goals.
✨Be Yourself
Sofology embraces diversity and individuality, so don’t be afraid to let your personality shine through. Be genuine in your responses and express your unique perspective on style and design. This will help you stand out as a candidate who fits their culture.
