Your new role… Sofology is so much more than just sofas… the sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Sofologist, you'll combine your passion for style and comfort with commercial drive, guiding customers through their buying journey, matching their needs and completing their journey with a sale. A day in the life of… As a Retail Sales Consultant, you'll be the face of the brand on the showroom floor, connecting with customers and completing their journey with a sale! Here's a taste of what you'll be getting up to: Asking the right questions, building genuine rapport, and uncovering exact customer needs to drive sales success. Partnering directly with our customers to guide their buying journey, matching their needs to close sales on their dream sofa. Showcasing our fantastic products in true Sofology style, using deep product knowledge to confidently present fabrics, configurations, and features that inspire and convert. Consistently delivering a Very Important Customer experience through our internal framework, no ifs, no buts, building trust and repeat business. Leveraging your passion for interior design and seasonal trends to help customers curate their space, guiding them to make confident, higher value purchase decisions. Bringing options to life through creative, interactive consultations that help customers visualise their new sofa at home, speeding up decision making. Identifying opportunities to cross sell and up sell, recommending essential add ons like Care Kits, Footstools, Sofaglides, and Sofashield to smash your scorecard metrics. Confidently navigating finance options and accurately completing applications via the finance waterfall to secure the sale and maximise profitability. Sharing detailed aftercare advice to protect their investment, ensuring long term customer satisfaction and driving future brand loyalty. Maintaining striking store standards aligned with Blueprint guidelines to create an irresistible, sales ready environment. Sharing best practice and product insights across the team to foster a high performing environment where everyone plays to win In an ideal world… Sales experience is a bonus, but not a dealbreaker! If you've got the drive to smash targets, a hunger to learn, confidence to engage and build relationships with customers and a passion for great customer service, we'll teach you the rest. With product training and ongoing coaching, you'll have everything you need to build your career here. We celebrate individual strengths because different perspectives make our team stronger, there's a seat for everyone at Sofology! Pay
Sales Consultant - Part Time employer: Sofology
Sofology is an exceptional employer that values its employees as much as it values its customers. With a vibrant work culture that encourages creativity and collaboration, you will have ample opportunities for personal and professional growth while working in a supportive environment. Located in a dynamic retail setting, we offer flexible hours and a chance to be part of a team that is passionate about helping customers find their perfect sofa, making every day rewarding and meaningful.
