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- Tasks: Engage customers, recommend sofas, and create a fun shopping experience.
- Company: Sofology is passionate about sofas and committed to diversity and inclusion.
- Benefits: Enjoy a competitive salary, team bonuses, discounts, and flexible working options.
- Why this job: Join a vibrant team that values personality over experience and fosters a supportive culture.
- Qualifications: No sales experience needed; just bring your enthusiasm and willingness to learn.
- Other info: You'll receive coaching and development opportunities to grow your skills.
The predicted salary is between 24000 - 36000 £ per year.
Your new role as a retail sales advisor involves being fun, engaging, and having a 'can do' attitude. You will influence through your passion and think on your feet. You'll coach, train, and develop those around you, ensuring that customers are at the heart of every decision we make and have a great experience with Sofology.
A day in the life of...
- Guiding our customers to their dream sofa.
- Showing designs & styles available for recommendations if your customer is unsure of what they are looking for.
- Offering the best customer experience & creating a fun environment where everyone feels at home.
- Putting together wish lists for customers who are not ready to buy the same day, keeping in touch to offer expert advice to help find that perfect choice.
- General housekeeping, cleaning, and furniture moves may be required.
- Completing customer orders via an Apple iPad & completing finance applications.
In an ideal world...
- We love to listen and can chat to our customers for hours, asking the right questions to gather all the information needed to find their dream sofa.
- We create the perfect vision of what that dream sofa will look like in our customers' homes, bringing it to life & creating excitement.
- We are caring & fun and can adapt to our customers to put them at ease; not every customer is the same - neither are our Sofology colleagues.
- As product experts, we can offer all of the features & benefits to help our customers finalize their decision.
- You don’t need to have sales experience; it’s all about personality & capability. We’re good at coaching you too!
A little about Sofology
At Sofology, sofas are our thing - but so are our people! People are our greatest asset, and that’s why we are committed to our ED&I strategy, So For All. We work passionately with all of our colleagues across the business to learn, understand, and continue to make Sofology an equal, diverse, and inclusive place to work.
It’s important to us to ensure that we don’t just look for new talent to ‘fit in’ with our culture, but instead, we look for incredibly talented colleagues to ‘add’ to our wonderful culture.
Sofology benefits include:
- A great basic salary & a very generous team bonus.
- Professional Qualifications Learning & Development.
- Next generation programme 30% discount across the group & 15% for friends & family.
- High street discounts with hundreds of great brands.
- Contributory Healthcare Pension.
- Employee Assistance Programme for all colleagues & your household.
- Enhanced Maternity & Paternity Pay.
- Discuss flexible working & part-time opportunities.
- Company Apple iPad.
Sales Assistant employer: Sofology
Contact Detail:
Sofology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Show your personality! Sofology values a fun and engaging attitude, so during any interactions, whether in person or online, let your enthusiasm shine through. This will help you connect with the team and demonstrate that you embody the company culture.
✨Tip Number 2
Familiarise yourself with Sofology's products. Understanding the different sofa styles and features will not only impress during interviews but also show your genuine interest in helping customers find their perfect match.
✨Tip Number 3
Practice your customer service skills. Since the role focuses heavily on providing an excellent customer experience, think of scenarios where you can showcase your ability to listen, ask questions, and adapt to different customer needs.
✨Tip Number 4
Research the company's commitment to diversity and inclusion. Being knowledgeable about Sofology's ED&I strategy will not only help you align with their values but also allow you to discuss how you can contribute to creating an inclusive environment.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Sofology is looking for in a Sales Assistant. Highlight key responsibilities and required skills, such as customer engagement and adaptability.
Tailor Your CV: Make sure your CV reflects your personality and capability, as these are crucial for this role. Include any relevant experience, even if it's not directly in sales, that showcases your ability to connect with people and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that demonstrates your passion for customer service and your ability to create a fun and engaging environment. Use specific examples from your past experiences to illustrate how you can contribute to Sofology's culture.
Showcase Your Personality: In your application, let your personality shine through. Sofology values individuals who can bring excitement and care to their interactions with customers, so don't hesitate to express your enthusiasm for the role and the company.
How to prepare for a job interview at Sofology
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers. Share examples of how you've gone above and beyond to ensure a great experience for someone in the past, as this aligns perfectly with Sofology's values.
✨Demonstrate Your Adaptability
Sofology values individuals who can adapt to different customer needs. Be prepared to discuss situations where you had to think on your feet or adjust your approach based on the customer's personality or preferences.
✨Highlight Your Team Spirit
Since coaching and developing others is part of the role, share experiences where you've supported colleagues or worked collaboratively in a team. This will show that you can contribute positively to the Sofology culture.
✨Prepare Questions About the Company Culture
Sofology is looking for candidates who will add to their culture. Prepare thoughtful questions about their ED&I strategy and how they foster an inclusive environment, showing that you are genuinely interested in being part of their team.
