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For Companies At a Glance
- Tasks: Help customers find their dream sofa and create a welcoming shopping experience.
- Company: Sofology, a fun and inclusive company that values its people.
- Benefits: Generous salary, team bonuses, discounts, and health support.
- Why this job: Join a vibrant team and make a real impact on customer satisfaction.
- Qualifications: Passion for customer service and interest in style and design.
- Other info: Opportunities for growth and a supportive work environment.
The predicted salary is between 10 - 13 £ per hour.
Your new role at Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision, and that’s why as a Sofologist in store you will partner with our customers to help them find their dream sofa.
A day in the life of a retail sales consultant includes:
- Partnering with our customers to help them find their dream sofa
- Showcasing our fantastic products in true Sofology style
- Always offering that Very Important Customer experience - no ifs, no buts
- Understanding the world of design and style to help our customers make the right sofa choice
- Completing finance applications to check we’re offering the customer the right payment products
- Using your passion for interior design to ensure store standards are striking
- Utilising your continued knowledge of products to support your team members and share best practices
- Honing in on your listening skills for relevant conversations with customers
- Helping customers visualise what their new sofa will look like in their home through creative interactions
- Recognising customer needs and recommending the right additional products
- Sharing in-depth knowledge on how customers can continue to love their sofa for longer by giving detailed aftercare advice
In an ideal world, you don’t need extensive sales experience to join us. All we ask for is a true passion for delivering that red carpet experience to our customers; a real team player with a genuine interest in style and design.
Pay and Perks include:
- Great basic salary with generous, uncapped team bonus
- 30% discount across the Group, plus 15% for friends and family
- Access to discounts at hundreds of high street retailers
- Mental, physical and financial support (EAP)
- Enhanced maternity & adoption pay
- Spend up to £1,000 at Currys / PC World and spread the cost through Sofology
- Additional days off for special occasions
- A contributory health scheme, flu vaccines, access to a Doctor and private health check
- Income protection, bereavement and life assurance
- Holiday buy back scheme (5 days)
- Sharesave, volunteer days and a cycle to work scheme
A little about Sofology: We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.
We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and encourage you to complete your application as soon as possible.
Sofology is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives.
Sales Assistant - Part Time in Orpington employer: Sofology
Contact Detail:
Sofology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Part Time in Orpington
✨Tip Number 1
Get to know Sofology inside out! Familiarise yourself with their products and values. When you walk into that interview, show off your passion for sofas and how you can deliver that red carpet experience.
✨Tip Number 2
Practice your listening skills! During the interview, make sure to really listen to what they’re asking. This will help you tailor your responses and demonstrate that you understand the importance of connecting with customers.
✨Tip Number 3
Show your creative side! Think about how you can help customers visualise their dream sofa in their home. Share ideas or examples of how you’ve done this before, even if it’s just in a casual setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Sofology team and rolling out that red carpet for our customers.
We think you need these skills to ace Sales Assistant - Part Time in Orpington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for delivering a top-notch customer experience shine through. We want to see how much you care about helping customers find their dream sofa!
Be Yourself: Don’t be afraid to show your personality in your application. At Sofology, we believe there’s a seat for everyone, so let us know what makes you unique and how you can contribute to our vibrant team.
Highlight Relevant Skills: Make sure to mention any skills or experiences that relate to style, design, or customer service. We’re looking for team players who can connect with our customers and help them visualise their perfect sofa.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Sofology
✨Know Your Sofas
Before the interview, brush up on your sofa knowledge! Familiarise yourself with different styles, materials, and trends. Being able to discuss what makes a great sofa will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Be ready to share how you went above and beyond to ensure a positive experience for customers. This is key for a role that focuses on delivering a 'Very Important Customer' experience.
✨Embrace Your Creativity
Since the role involves helping customers visualise their new sofas in their homes, be prepared to discuss your ideas on interior design. Share any personal projects or inspirations that showcase your creative flair and understanding of style.
✨Be a Team Player
Sofology values teamwork, so highlight your ability to work collaboratively. Think of instances where you supported your colleagues or contributed to a team goal. This will demonstrate that you’re not just focused on individual success but also on the team's achievements.
