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- Tasks: Lead and inspire your team to deliver exceptional customer experiences in a vibrant store environment.
- Company: Join Sofology, where we celebrate individuality and create a welcoming atmosphere for all.
- Benefits: Enjoy a competitive salary, generous discounts, and extensive support for your well-being.
- Why this job: Be part of a fun, ambitious team that values creativity and customer satisfaction.
- Qualifications: Leadership skills and a passion for enhancing customer experiences are key.
- Other info: Opportunities for personal growth and a culture of inclusion await you!
The predicted salary is between 30000 - 40000 £ per year.
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that’s why as a Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience. So whether it’s about style, comfort, or everything in between, with your exceptional coaching skills and inspiring your team through your passion, there’ll be no ifs or buts when it comes to your Sofologists rolling out the red carpet, every single time.
Sofology benefits:
- Great basic salary with generous, uncapped team bonus
- Plenty of opportunities to learn & grow
- 30% discount across the Group, plus 15% for your friends and family
- Access to discounts at 100s of high street retailers
- Mental, physical and financial support (EAP)
- Enhanced maternity & adoption pay
- Spend up to £1,500 at Currys / PC World and spread the cost through Sofology
- Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend
- A contributory health scheme, flu vaccines, access to a Doctor and private health check
- Income protection, bereavement and life assurance
- Holiday buy back scheme (5 days)
- Sharesave, volunteer days and a cycle to work scheme
A day in the life of...
The Store Manager, you’ll spend your time doing so much more than sitting! Here are just a few of the things you’ll be getting up to:
- Setting up your store team for success by ensuring morning meetings are taking place and making sure everyone is on the same page for the days ahead
- Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines
- Working alongside the Regional Managers to create changes to improve the business and keep ahead of our competition
- Supporting ongoing personal development through setting clear and achievable goals
- Monitoring and analysing your team’s key performance indicators to highlight any areas that need your focus
- Assessing individual performance through observation to ensure you are aware of any skills gaps within your team so you can build robust plans to enhance performance and behaviours strategically
- Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team
- Leading the team to ensure our people values, processes and standards are met
- Ensuring you and your team are getting involved in business initiatives and sharing your knowledge on company platforms
- Keeping your team up to date with changes happening within Sofology
- Managing the store’s profit & loss
In an ideal world...
You don’t need to have furniture experience because let’s be honest, leadership isn’t about knowing what type of cushion interiors make a sofa comfy! We are looking for someone who doesn’t just simply keep the store ticking over, but will continuously look for ways of enhancing your customers’ experience and your Sofologists experience. Ultimately, creating an environment where our teams want to work and our customers want to shop.
We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!
A little about Sofology:
We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
- Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
- A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
- Bold By Design - We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now!
Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible. DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Store Manager in Exeter employer: Sofology
Contact Detail:
Sofology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Exeter
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Sofology's values and culture. This way, you can show how your leadership style aligns with their mission of rolling out the red carpet for customers.
✨Tip Number 2
Practice your coaching skills! Think of examples where you've motivated a team or improved performance. Being able to share these stories will highlight your ability to inspire Sofologists and create a fantastic customer experience.
✨Tip Number 3
Don’t just talk about your past experiences; relate them to the role! Show how your previous roles have prepared you to manage profit & loss and enhance customer satisfaction at Sofology. Make it relevant!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Sofology family right from the start!
We think you need these skills to ace Store Manager in Exeter
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for customer experience shine through. We want to see how you can inspire and motivate a team, so share examples of how you've done this in the past!
Tailor Your Application: Make sure to tailor your application to the Store Manager role at Sofology. Highlight your leadership skills and any relevant experience that aligns with our values. We love seeing how you can roll out the red carpet for both customers and your team!
Be Authentic: We value authenticity, so don’t be afraid to be yourself in your application. Share your unique experiences and perspectives that make you a great fit for our team. Remember, there’s a seat for everyone at Sofology!
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining the Sofology family!
How to prepare for a job interview at Sofology
✨Know Your Sofology Values
Before the interview, take some time to familiarise yourself with Sofology's core values. Understanding 'Roll Out The Red Carpet' and how it applies to customer experience will help you demonstrate your alignment with their culture during the interview.
✨Showcase Your Coaching Skills
As a Store Manager, your ability to coach and motivate is key. Prepare examples from your past experiences where you've successfully led a team or improved performance. Be ready to discuss how you can inspire Sofologists to deliver exceptional service.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and leadership style. Think about how you would handle specific situations, like managing underperformance or implementing new business initiatives, and be ready to share your thought process.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current challenges or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.