Deputy Store Manager in Belfast
Deputy Store Manager in Belfast

Deputy Store Manager in Belfast

Belfast Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a team to deliver exceptional customer experiences in-store.
  • Company: Sofology is a vibrant company focused on creating the perfect sofa experience for customers.
  • Benefits: Enjoy a competitive salary, generous bonuses, discounts, and health support.
  • Why this job: Join a fun, inclusive culture where your leadership can shine and make a difference.
  • Qualifications: No furniture experience needed; just bring your passion for leading and developing teams.
  • Other info: We celebrate diversity and encourage applications from all backgrounds.

The predicted salary is between 30000 - 42000 £ per year.

Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that’s why as a Deputy Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience.

So whether it’s about style, comfort, or everything in between, with your exceptional coaching skills and inspiring your team through your passion, there’ll be no ifs or buts when it comes to your Sofologists rolling out the red carpet, every single time.

Sofology benefits:

  • Great basic salary with generous, uncapped team bonus
  • Plenty of opportunities to learn & grow
  • 30% discount across the Group, plus 15% for your friends and family
  • Access to discounts at 100s of high street retailers
  • Mental, physical and financial support (EAP)
  • Enhanced maternity & adoption pay
  • Spend up to £1,500 at Currys / PC World and spread the cost through Sofology
  • Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend
  • A contributory health scheme, flu vaccines, access to a Doctor and private health check
  • Income protection, bereavement and life assurance
  • Holiday buy back scheme (5 days)
  • Sharesave, volunteer days and a cycle to work scheme

A day in the life of a Deputy Store Manager:

  • Being accountable for motivating and inspiring your team through daily morning meetings, regular communication and feedback
  • Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines
  • Working alongside the Store Manager to create an environment where our Sofologists want to be and our customers want to shop
  • Supporting ongoing personal development through setting clear and achievable goals
  • Assessing individual performance through observation thus enabling the identification of training and development needs
  • Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team
  • Leading the team in the Store Manager's absence

In an ideal world:

You don’t need to have furniture experience because let’s be honest, leadership isn’t about knowing what type of cushion interiors make a sofa comfy! We are looking for someone who completely thrives when leading a team, resulting in high performance, holds those exciting morning meetings that kickstart the day the right way, and who will really care about nurturing our Sofologists to help them be better, and do better.

We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!

A little about Sofology:

We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.

  • Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
  • A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
  • Bold By Design - We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.

So, if you want to join us on the sofa, save your seat by applying now!

Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible.

DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.

Deputy Store Manager in Belfast employer: Sofology

Sofology is an exceptional employer in Belfast, offering a vibrant work culture where every team member is valued and encouraged to thrive. With a competitive salary, generous bonuses, and extensive benefits including personal development opportunities and a supportive health scheme, we ensure our Sofologists feel empowered and appreciated. Join us in crafting unforgettable customer experiences while enjoying a workplace that celebrates diversity and fosters growth.
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Contact Detail:

Sofology Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Store Manager in Belfast

✨Tip Number 1

Familiarise yourself with Sofology's values and culture. Understanding their commitment to customer experience and team motivation will help you align your approach during interviews and discussions.

✨Tip Number 2

Prepare examples of how you've successfully led a team in the past. Highlight your coaching skills and any specific instances where you inspired your team to achieve high performance.

✨Tip Number 3

Research the latest trends in retail management and customer service. Being knowledgeable about current practices can demonstrate your commitment to continuous improvement and your ability to bring fresh ideas to the role.

✨Tip Number 4

Network with current or former employees of Sofology if possible. Gaining insights from their experiences can provide you with valuable information that you can use to tailor your approach and show genuine interest in the company.

We think you need these skills to ace Deputy Store Manager in Belfast

Leadership Skills
Coaching and Mentoring
Team Motivation
Customer Service Excellence
Communication Skills
Performance Management
Goal Setting
Retail Merchandising
Problem-Solving Skills
Training and Development
Interpersonal Skills
Adaptability
Time Management
Conflict Resolution

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Deputy Store Manager position at Sofology. Understand the key responsibilities and the qualities they are looking for in a candidate.

Tailor Your CV: Customise your CV to highlight relevant experience in leadership and team motivation. Emphasise any previous roles where you have successfully inspired a team or improved customer experiences.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for leading teams and delivering exceptional customer service. Use specific examples from your past experiences to demonstrate how you embody Sofology's values.

Showcase Your Coaching Skills: In your application, be sure to mention any coaching or mentoring experience you have. Discuss how you have helped team members achieve their goals and how you plan to support the development of Sofologists at Sofology.

How to prepare for a job interview at Sofology

✨Show Your Leadership Skills

As a Deputy Store Manager, your ability to lead and inspire a team is crucial. Be prepared to share examples of how you've motivated teams in the past, especially during challenging situations. Highlight your coaching techniques and how they have led to improved performance.

✨Understand the Company Values

Familiarise yourself with Sofology's core values, such as 'Roll Out The Red Carpet' and 'A Seat for Everyone'. During the interview, demonstrate how your personal values align with theirs and provide examples of how you embody these principles in your work.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about potential challenges you might face in the role and how you would handle them, particularly in motivating your team or dealing with customer complaints.

✨Ask Insightful Questions

At the end of the interview, take the opportunity to ask thoughtful questions about the store's culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.

Deputy Store Manager in Belfast
Sofology
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