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- Tasks: Lead and inspire a team to deliver exceptional customer experiences daily.
- Company: Sofology is all about creating the perfect sofa experience for every home.
- Benefits: Enjoy a great salary, bonuses, discounts, and health support.
- Why this job: Join a fun, inclusive culture that values your unique contributions.
- Qualifications: No furniture experience needed; just bring your leadership skills and passion.
- Other info: We celebrate diversity and welcome applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
Sofology is way more than just a sofa. The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that's why as a Deputy Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience.
So whether it’s about style, comfort, or everything in between, with your exceptional coaching skills and inspiring your team through your passion, there’ll be no ifs or buts when it comes to your Sofologists rolling out the red carpet, every single time.
Sofology benefits:- Great basic salary with generous, uncapped team bonus
- Plenty of opportunities to learn & grow
- 30% discount across the Group, plus 15% for your friends and family
- Access to discounts at 100s of high street retailers
- Mental, physical and financial support (EAP)
- Enhanced maternity & adoption pay
- Spend up to £1,500 at Currys / PC World and spread the cost through Sofology
- Additional days off, whether it’s your wedding, birthday or even the arrival of your new furry friend
- A contributory health scheme, flu vaccines, access to a Doctor and private health check
- Income protection, bereavement and life assurance - you can count on us to be there when it matters
- Holiday buy back scheme (5 days)
- Sharesave, volunteer days and a cycle to work scheme
A day in the life of a Deputy Store Manager, you’ll spend your time doing so much more than sitting! Here are just a few of the things you’ll be getting up to:
- Being accountable for motivating and inspiring your team through daily morning meetings, regular communication and feedback
- Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines
- Working alongside the Store Manager to create an environment where our Sofologists want to be and our customers want to shop
- Supporting ongoing personal development through setting clear and achievable goals
- Assessing individual performance through observation thus enabling the identification of training and development needs
- Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team
- Leading the team in the Store Manager's absence
In an ideal world... You don’t need to have furniture experience because let’s be honest, leadership isn’t about knowing what type of cushion interiors make a sofa comfy! We are looking for someone who completely thrives when leading a team, resulting in high performance, holds those exciting morning meetings that kickstart the day the right way, and who will really care about nurturing our Sofologists to help them be better, and do better.
We know that none of our customers are the same and that goes for our Sofologists too - there truly is a seat for everyone at Sofology!
A little about Sofology: We’re a fun place to be and we know our people are priceless. We’re proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious. We’re all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
Our Values:- Roll Out The Red Carpet - From browsing to buying and beyond, we always ensure a Very Important Customer experience - no ifs, no buts.
- A Seat for Everyone - Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
- Bold By Design - We’re a courageous brand with ambition and drive. We’ll never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now! Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible.
DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Deputy Store Manager employer: Sofology
Contact Detail:
Sofology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Sofology's values and culture. Understanding their commitment to customer experience and team development will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare examples of how you've successfully motivated and led a team in the past. Highlighting your leadership skills and ability to inspire others will resonate well with the hiring managers.
✨Tip Number 3
Research common challenges faced by retail teams and think about how you would address them. Being able to discuss potential solutions shows your proactive mindset and readiness for the role.
✨Tip Number 4
Network with current or former employees of Sofology if possible. Gaining insights from their experiences can provide you with valuable information that you can use to tailor your application and interview responses.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Showcase Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide specific examples of how you've motivated and inspired teams in previous roles, as this is crucial for the position.
Highlight Customer Experience Focus: Sofology values exceptional customer service. Make sure to include any relevant experience you have in delivering outstanding customer experiences and how you can contribute to maintaining their 'Roll Out The Red Carpet' ethos.
Personalise Your Application: Address your application to Sofology specifically. Mention why you want to work for them and how you resonate with their values. This personal touch can make a significant difference in your application.
How to prepare for a job interview at Sofology
✨Show Your Leadership Skills
As a Deputy Store Manager, your ability to lead and inspire a team is crucial. Be prepared to share examples of how you've motivated teams in the past, especially during challenging situations. Highlight your coaching techniques and how they have led to improved performance.
✨Understand the Company Culture
Familiarise yourself with Sofology's values, such as 'Roll Out The Red Carpet' and 'A Seat for Everyone'. During the interview, demonstrate how your personal values align with theirs and how you can contribute to maintaining this culture within the store.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, such as resolving customer complaints or managing team conflicts. Think through potential scenarios and prepare structured responses that showcase your problem-solving skills and ability to maintain a positive environment.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions that show your interest in the role and the company. Inquire about the team's current challenges, opportunities for growth, or how success is measured in the Deputy Store Manager position. This demonstrates your proactive attitude and genuine interest.
