At a Glance
- Tasks: Lead and inspire a team to deliver exceptional customer experiences in-store.
- Company: Sofology, a brand that values home comfort and style.
- Benefits: Competitive salary, staff discounts, and opportunities for career progression.
- Why this job: Be part of a passionate team helping customers find their perfect sofa.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Join a vibrant company culture focused on teamwork and growth.
The predicted salary is between 28800 - 43200 Β£ per year.
Sofology is way more than just a sofa The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that\βs why as a Deputy Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience.
So whether its about style, comfort, or everything in between, with your exceptional coaching skills and inspiring your team through your passion, therell be no ifs or buts when it comes to your Sofologists rolling out the red carpet, every single time.
Sofology benefits
- Great basic salary with generous, uncapped team bonus
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family
- Access to discounts at 100s of high street retailers.
- Mental, physical and financial support (EAP)
- Enhanced maternity & adoption pay
- Spend up to Β£1,500 at Currys / PC World and spread the cost through Sofology.
- Additional days off, whether its your wedding, birthday or even the arrival of your new furry friend
- A contributory health scheme, flu vaccines, access to a Doctor and private health check
- Income protection, bereavement and life assurance β you can count on us to be there when it matters
- Holiday buy back scheme (5 days)
- Okay, so the list just goes on, but heres a few more. Sharesave, volunteer days and a cycle to work scheme!
A day in the life ofβ¦
A Deputy Store Manager, youll spend your time doing so much more than sitting! Here are just a few of the things youll be getting up to:
- Being accountable for motivating and inspiring your team through daily morning meetings, regular communication and feedback
- Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines
- Working alongside the Store Manager to create an environment where our Sofologists want to be and our customers want to shop
- Supporting on-going personal development through setting clear and achievable goals
- Assessing individual performance through observation thus enabling the identification of training and development needs
- Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team
- Leading the team in the Store Managers absence
In an ideal worldβ¦
You dont need to have furniture experience because let\βs be honest, leadership isn\βt about knowing what type of cushion interiors make a sofa comfy! We are looking for someone who completely thrives when leading a team, resulting in high performance, holds those exciting morning meetings that kickstart the day the right way, and who will really care about nurturing our Sofologists to help them be better, and do better.
We know that none of our customers are the same and that goes for our Sofologists too β there truly is a seat for everyone at Sofology!
A little about Sofology
Were a fun place to be and we know our people are priceless. Were proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.
Were all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
Roll Out The Red Carpet β From browsing to buying and beyond, we always ensure a Very Important Customer experience β no ifs, no buts.
A Seat for Everyone β Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
Bold By Design β We\βre a courageous brand with ambition and drive. Well never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now!Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible.
DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
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Deputy Store Manager employer: Sofology
Contact Detail:
Sofology Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Deputy Store Manager
β¨Tip Number 1
Get to know the company culture! Before your interview, dive into Sofology's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
β¨Tip Number 2
Practice your coaching skills! As a Deputy Store Manager, you'll be leading a team. Think of examples from your past where you've motivated others or improved customer experiences, and be ready to share those stories.
β¨Tip Number 3
Show your passion for sofas! Whether it's about style or comfort, let your enthusiasm shine through. Share your thoughts on current trends or what makes a great sofa, and how you can help customers find their perfect match.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen to join the Sofology team. Donβt miss out on this opportunity!
We think you need these skills to ace Deputy Store Manager
Some tips for your application π«‘
Show Your Passion for Sofas: When writing your application, let your love for sofas and home comfort shine through. We want to see how you connect with our mission of delivering the perfect sofa experience to customers.
Highlight Your Leadership Skills: As a Deputy Store Manager, you'll be coaching and motivating our team. Make sure to showcase any previous leadership experiences in your application. Weβre looking for examples that demonstrate your ability to inspire others.
Tailor Your Application: Donβt just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that align with the Deputy Store Manager role. We appreciate when candidates take this extra step.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Sofology
β¨Know Your Sofas
Familiarise yourself with the different types of sofas and styles that Sofology offers. Being able to discuss the features and benefits of various products will show your passion for the brand and help you connect with the interviewers.
β¨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll be expected to coach and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved performance. This will demonstrate your capability to inspire others.
β¨Customer Experience is Key
Think about how you can enhance the customer experience in-store. Be ready to share ideas on how to create a welcoming environment and ensure customers feel valued. This shows you understand the importance of customer service in retail.
β¨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the company culture, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.