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For Companies At a Glance
- Tasks: Lead and inspire the team to provide exceptional customer service.
- Company: Sofology is a leading furniture retailer focused on creating the perfect home experience.
- Benefits: Enjoy competitive pay, employee discounts, and opportunities for career growth.
- Why this job: Join a vibrant culture where your leadership makes a real impact on customer satisfaction.
- Qualifications: Previous retail management experience and a passion for home furnishings are essential.
- Other info: This role offers a chance to shape the in-store experience and develop your team.
The predicted salary is between 28800 - 43200 £ per year.
Sofology is way more than just a sofa The sofa sits at the heart of the home, and we know how much that means to our customers. Choosing the perfect sofa is a big decision and that\’s why as a Deputy Store Manager you will help coach and motivate our Sofologists in store to help them deliver an unrivalled customer experience.
So whether its about style, comfort, or everything in between, with your exceptional coaching skills and inspiring your team through your passion, therell be no ifs or buts when it comes to your Sofologists rolling out the red carpet, every single time.
Sofology benefits
- Great basic salary with generous, uncapped team bonus
- Plenty of opportunities to learn & grow.
- 30% discount across the Group, plus 15% for your friends and family
- Access to discounts at 100s of high street retailers.
- Mental, physical and financial support (EAP)
- Enhanced maternity & adoption pay
- Spend up to £1,500 at Currys / PC World and spread the cost through Sofology.
- Additional days off, whether its your wedding, birthday or even the arrival of your new furry friend
- A contributory health scheme, flu vaccines, access to a Doctor and private health check
- Income protection, bereavement and life assurance – you can count on us to be there when it matters
- Holiday buy back scheme (5 days)
- Okay, so the list just goes on, but heres a few more. Sharesave, volunteer days and a cycle to work scheme!
A day in the life of…
A Deputy Store Manager, youll spend your time doing so much more than sitting! Here are just a few of the things youll be getting up to:
- Being accountable for motivating and inspiring your team through daily morning meetings, regular communication and feedback
- Ensuring our value, roll out the red carpet, is maintained at all times by keeping the store merchandised according to guidelines
- Working alongside the Store Manager to create an environment where our Sofologists want to be and our customers want to shop
- Supporting on-going personal development through setting clear and achievable goals
- Assessing individual performance through observation thus enabling the identification of training and development needs
- Utilising your continued knowledge of products to support your other team members, always sharing best practice and training the team
- Leading the team in the Store Managers absence
In an ideal world…
You dont need to have furniture experience because let\’s be honest, leadership isn\’t about knowing what type of cushion interiors make a sofa comfy! We are looking for someone who completely thrives when leading a team, resulting in high performance, holds those exciting morning meetings that kickstart the day the right way, and who will really care about nurturing our Sofologists to help them be better, and do better.
We know that none of our customers are the same and that goes for our Sofologists too – there truly is a seat for everyone at Sofology!
A little about Sofology
Were a fun place to be and we know our people are priceless. Were proud of our Sofologists, who roll out the red carpet to each and every one of our customers, forever working together to be bold and ambitious.
Were all about crafting an unrivalled sofa experience that leaves our customers and Sofologists in awe. We wholeheartedly embody our values, infusing them in every aspect of our work.
Roll Out The Red Carpet– From browsing to buying and beyond, we always ensure a Very Important Customer experience – no ifs, no buts.
A Seat for Everyone – Be yourself and feel at home. We know that different backgrounds and experiences make us stronger.
Bold By Design– We\’re a courageous brand with ambition and drive. Well never settle for second best and always strive for more.
So, if you want to join us on the sofa, save your seat by applying now!Due to the volume of applications, we reserve the right to close this role early and so encourage you to complete your application as soon as possible.
DFS Group is proud to be an equal opportunities employer; celebrating diversity and committed to a culture of inclusion and belonging. We extend a warm welcome to everyone, embracing a variety of voices and perspectives. As we continue to work on building a workplace that is representative of the customers we serve and the communities we live and work in, we strongly encourage applications from members of minority and under-represented groups. Across the Group, we want to create an environment where everyone feels at home.
Deputy Store Manager employer: Sofology
Contact Detail:
Sofology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Sofology's product range and values. Understanding the brand's ethos and the importance of customer experience will help you connect with the team and demonstrate your passion for the role.
✨Tip Number 2
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've motivated and coached teams in the past, as this is crucial for a Deputy Store Manager position.
✨Tip Number 3
Research the latest trends in home furnishings and customer service. Being knowledgeable about current market trends will not only impress your interviewers but also show that you're proactive and engaged in the industry.
✨Tip Number 4
Prepare thoughtful questions to ask during your interview. This demonstrates your interest in the role and the company, and it gives you a chance to assess if Sofology is the right fit for you as well.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities of a Deputy Store Manager at Sofology. Highlight your relevant experience in coaching and motivating teams, as well as your customer service skills.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the Deputy Store Manager position. Emphasise your leadership abilities and any previous retail management experience that showcases your capability to enhance customer experience.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also demonstrates your understanding of Sofology's values. Mention specific examples of how you have successfully led teams or improved customer satisfaction in past roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Sofology
✨Show Your Passion for Customer Experience
As a Deputy Store Manager, you'll be pivotal in delivering an exceptional customer experience. Be prepared to discuss your previous experiences where you went above and beyond for customers, and how you can inspire your team to do the same.
✨Demonstrate Leadership Skills
You'll need to coach and motivate your team effectively. Share examples of how you've successfully led a team in the past, focusing on your approach to mentoring and developing others.
✨Know the Product Inside Out
Familiarise yourself with Sofology's products, especially their sofas. Being knowledgeable about the features, styles, and benefits will show your commitment and help you connect with both the interviewers and potential customers.
✨Prepare Questions for the Interviewers
Engage with your interviewers by asking insightful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
